# Home ### The proven Partner for Health Insurtech Industry leaders' trusted partner for over 25 years. Transforming the delivery of healthcare benefits. [Explore further](https://8west.ie/sectors/health-insurtech) ### Specialists in Accessible, Inclusive Shopify Experiences As a Shopify Partner, we deliver better accessibility, better reach, and better conversions. [Learn more](https://8west.ie/sectors/ecommerce) ### Not AI-first. AI-Better. Delivering measurable value Practical AI and Machine Learning solutions - designed to deliver actionable insights, automation, and enhanced customer experiences. [Explore further](https://8west.ie/services/ai-machine-learning) ### Transformative Impact Engagements. Lasting Value. Immediate results. Measurable impact. Tightly scoped, fixed-price initiatives. [Get started](https://8west.ie/impact-engagements) ## Trusted By The Best - DentaQuest - Clinique - LifeWave - SunLife - MAC Cosmetics - Elevance Health - Estèe Lauder - Nestlè - Advocare - AVON - Plexus - Jo Malone London - OneHope Wine - Delta Dental - Washington - Delta Dental - Arkansas - McKesson - Delta Dental - New Jersey - Delta Dental - Idaho - Delta Dental - Arizona - Delta Dental - Rhode Island ## Where We Excel ### Health InsurTech [Explore More](https://8west.ie/sectors/health-insurtech) ## About Us ## Impact Engagements **Immediate Impact, Long-Term Value** ### Extended Well-Architected Review A detailed audit that delivers a strategic roadmap for comprehensive cloud optimisation. [Explore workshop](https://8west.ie/impact-engagements#card_0) ### Business Technology Alignment Assessment Tech-to-business mapping. [Explore assessment](https://8west.ie/impact-engagements#card_10) ### AI Use Case Validation Workshop Turn AI concepts into executable strategies. [Explore workshop](https://8west.ie/impact-engagements#card_5) ### UX Optimization Assessment Expert UX recommendations for better customer satisfaction. [Explore assessment](https://8west.ie/impact-engagements#card_12) ### Accessibility & Inclusion Audit Identify gaps, enhance usability, and ensure compliance with global standards. [Explore audit](https://8west.ie/impact-engagements#card_6) ### Strategic SDLC Maturity Assessment Enhance your SDLC. Reduce friction and rework. [Explore assessment](https://8west.ie/impact-engagements#card_3) ### Observability & Performance Bootcamp Accelerate your frontend performance metrics. [Explore performance bootcamp](https://8west.ie/impact-engagements#card_2) ### ISO27001 Readiness Accelerator Fast-track your ISO27001 compliance journey. [Explore engagement](https://8west.ie/impact-engagements#card_8) ### Salesforce Architecture & Optimization Review Evaluate Salesforce performance and scalability - or your readiness to implement/migrate to Salesforce. [Explore review](https://8west.ie/impact-engagements#card_1) ### GRC Compliance Assessment Clarity across Governance, Risk & Compliance. [Explore assessment](https://8west.ie/impact-engagements#card_7) ### Ecommerce Platform Assessment & Customer Journey Review Clarity before change. [Explore assessment](https://8west.ie/impact-engagements#card_11) ### AI Enablement for Enterprise Development Teams Embed AI into Enterprise Delivery. [Explore engagement](https://8west.ie/impact-engagements#card_4) ### NIST CSF Readiness Review Know your true security posture before others test it. [Explore engagement](https://8west.ie/impact-engagements#card_9) [See all Engagements](https://8west.ie/impact-engagements) ## Our Certifications - [West Assured (Ireland) ISO/IEC 27001 Certification](https://westassured.ie/) - Amazon Web Services Certification - [FinOps Certification](https://www.finops.org/) - [FinOps Focus Analyst Certification](https://www.finops.org/) - [FinOps Practitioner Certification](https://www.finops.org/) - [Snowflake Snowpro Core Certification](https://www.snowflake.com/) - [Shopify Plus Partner Badge](https://www.shopify.com/partners/directory/partner/8-west-consulting) - [Microsoft Azure Certification](https://marketplace.microsoft.com/en-us/partners/6279f41f-2c9c-4104-9456-1d60c9040f3f/overview) - [Google Cloud Certification](https://cloud.google.com/find-a-partner/partner/8-west-consulting) - [Sanity Partner Certification](https://www.sanity.io/agency-partners/8-west-consulting) - [OpenAI Partner Network Certification](https://oaipartnernetwork.credential.net/cf5d7b01-3e08-492e-8f4a-3de33ccae37a#acc.PbBXJQSV) - [Contentful partner](https://www.contentful.com/) - [Datadog Partner Certification](https://partners.datadoghq.com/s/PartnerDirectoryDetail?pid=001VY00000BaI07YAF) - [ISACA Certification](https://www.isaca.org) - [Lovable Partner Certification](https://lovable-partner-directory.lovable.app/partners/8-west) ## Client Testimonials ### Nestlé “Their expertise and thorough approach ensured our system was optimized for peak performance, allowing us to confidently move forward with the migration. We were impressed with their attention to detail, proactive communication, and commitment to delivering high-quality results on time. I would highly recommend their cloud engineering services to anyone looking for a reliable and skilled partner.” **Rakesh Kamboj, Cloud Architect** ### AVON “8 West delivered a highly professional and comprehensive assessment of our cloud environment. Their team combined deep technical expertise with a practical understanding of our operational priorities, giving us clear visibility into what matters most. The review provided an actionable roadmap that strengthens our focus on performance, reliability, and operational readiness — especially as we plan for major events like Black Friday and Cyber Monday. The engagement was exceptionally well-structured and collaborative, and the outputs have had an immediate positive impact on our planning.” **Sandra Di Marino, Senior IT Manager** ### Bravere “The new Bravere brand captures exactly who we are and who we aim to become. It’s been an incredible process working with 8 West to bring this vision to life.” **Jimmy Anthony, CEO** ### OneHope Wine “Working with 8 West has truly changed the way we do business. In my 30 years of experience, I’ve never found a partner who’s so dedicated and collaborative. They’re always thinking about how to improve our platform, performance, and costs, and they’re there whenever we need them—even on weekends and holidays. Their innovative ideas and deep expertise have not only given us real, measurable results but have also completely shifted the way we approach development and innovation. With 8 West, success always feels like a shared effort, and it’s clear they’re fully invested in helping us succeed.” **Elana Gold, Chief Growth Officer** ### Sanity “8 West is a trusted Sanity partner known for crafting scalable, design-rich digital experiences. Their ability to harness Sanity’s composable architecture for complex, high-velocity builds makes them an ideal choice for ambitious brands.” **Dan Gershield, Head of Agency Partners, EMEA** ### AMS “8 West provided valuable external validation of our cloud posture and a clear roadmap for ongoing enhancement. Their expertise added real clarity and reinforced the strength of our cloud strategy.” **Gary Bennett, Software Program Director** ### Zembro “8 West has been a fantastic partner in our product development and support. They understand our business as well as the underlying technology, and they consistently strike the right balance as our needs evolve. Their support has been consistent, focused, and technically exceptional.” **Eoin Licken, CTO** ### Scotgrain “Going back to the way we did it beforehand would be an absolute nightmare.” **Owen Southwood, General Manager, Scotgrain** ## Master The Cloud. Maximise Your Potential. Harnessing the Well-Architected Framework and FinOps best practices, 8 West provides end-to-end cloud strategy, continuous optimisation, financial accountability, and exceptional performance across AWS, Azure, GCP, and beyond. ### Key Capabilities - Sustainable & Scalable Infrastructure - Cloud Architecture & Security - FinOps & Cost Optimisation [Discover Cloud Solutions](https://8west.ie/services/cloud-engineering) ## Let’s Realise Your Vision Together Start your journey today with a no-obligation consultation to explore how **8 West** can drive your digital transformation. ### 8 West Consulting Headquarters - [ +353 21 492 5100](tel:+353214925100) - [info@8west.ie](mailto:info@8west.ie) - [Building 1, University Technology Centre, Curraheen Road, Cork, T12 AY18, Ireland](https://www.google.com/maps/place/8+West+Consulting/@51.8742556,-8.5436426,17z/data=!4m6!3m5!1s0x48448e1bcf549e5b:0x5cb764b948c334f!8m2!3d51.8742556!4d-8.5410677!16s%2Fg%2F1tjrpcvx) # Services ## Expertise That Powers Transformation At 8 West, we deliver top-tier service across Dental & Health Insurance and Ecommerce domains - Development, Architecture, Testing, Security and Creative. Our teams are highly skilled, outcome-focused, and dedicated to exceeding client expectations. ## Our Services - [Enterprise Software Development](https://8west.ie/services/enterprise-software-development) - [Cloud & Engineering Transformation](https://8west.ie/services/cloud-engineering) - [Ecommerce Platform Modernisation](https://8west.ie/services/ecommerce) - [Enterprise Content Management & Platform Engineering](https://8west.ie/services/content-management) - [Artificial Intelligence & Machine Learning](https://8west.ie/services/ai-machine-learning) - [Creative, UX & Accessibility](https://8west.ie/services/creative-ux-accessibility) - [Product Development](https://8west.ie/services/product-development) - [Security & Regulatory Compliance](https://8west.ie/services/security) - [Data & Business Intelligence](https://8west.ie/services/data-business-intelligence) ## Proven Delivery Trusted by leading organisations in Dental & Health Insurance and global ecommerce to deliver high-performance and innovative digital solutions. ## Expertise That Elevates Our multidisciplinary teams bring deep technical, product, and design expertise to every engagement - helping you accelerate delivery, reduce risk, and achieve better business outcomes. ## Competitive Rates Our nearshore model offers significant cost advantages without compromising on quality. Whether you need cutting-edge development, robust architectural solutions, rigorous testing, or innovative creative services, we deliver more for less. ## Let’s Realise Your Vision Together Start your journey today with a no-obligation consultation to explore how **8 West** can drive your digital transformation. ### 8 West Consulting Headquarters - [+353 21 492 5100](tel:+353214925100) - [info@8west.ie](mailto:info@8west.ie) - [Building 1, University Technology Centre, Curraheen Road, Cork, T12 AY18, Ireland](https://www.google.com/maps/place/8+West+Consulting/@51.8742556,-8.5436426,17z/data=!4m6!3m5!1s0x48448e1bcf549e5b:0x5cb764b948c334f!8m2!3d51.8742556!4d-8.5410677!16s%2Fg%2F1tjrpcvx) ## Enterprise Software Development # Engineering Precision, Creative Problem-Solving We design, build, and deliver robust enterprise software solutions that power the operations of healthcare organisations, global retailers, and high-growth companies. With over 25 years of engineering expertise, a proven SDLC, and deep domain knowledge, we help organisations modernise, scale, and innovate with confidence. Our teams blend enterprise rigour with agile adaptability to deliver secure, performant, AI-enhanced, and future-ready systems. ## Combining Domain Knowledge with Technical Expertise ### Engineering Excellence Our teams deliver high-quality, maintainable, and secure software using proven engineering standards, modern frameworks, and a mature SDLC refined over 25 years. AI-assisted engineering accelerates development, improves code quality, and supports smarter decision-making throughout the lifecycle. ### Architecture Scalability We design enterprise architectures that support high performance, integration, and scale. From cloud-native systems to distributed services, we ensure solutions grow with your business. ### Agile Delivery with Enterprise Rigour We blend agile flexibility with the discipline required for enterprise environments. Lightweight processes, continuous improvement, and transparent communication built around long-term collaboration. ### Security & Compliance With deep experience in healthcare, ecommerce, and financial-grade systems, we prioritise compliance with HIPAA, PCI, and industry-leading security practices to safeguard sensitive data. ### Cross-Functional Product Teams Access architects, engineers, QA specialists, UX designers, and product strategists who work as one unified team to deliver end-to-end solutions across the full product lifecycle. ### Domain Expertise & Industry Insight Our deep experience in Health InsurTech, ecommerce, and AI-enabled platforms ensures every solution is grounded in real industry challenges and opportunities. ## A Message from Colum Sisk > “Our clients love us because we genuinely understand their industry. We focus on their specific needs and deliver software that really makes a difference.” **Colum Sisk, VP of Health InsurTech** ## Client Testimonial: Advanced Medical Services > “As the developers of the MedApp Occupational Health platform, AMS places the highest importance on the security and protection of sensitive health information. Our engagement with 8 West was a key step in ensuring that our cloud environment continues to meet the standards our clients expect. The 8 West team brought deep expertise, a structured approach, and a clear understanding of what robust security and operational excellence look like at scale. The review offered independent validation of our cloud posture while providing a concise, actionable roadmap for continuous improvement. It was a highly professional and insightful process that strengthened our forward plans and supported the confidence we provide to our enterprise clients.” **Garry Bennett, Software Program Director, Advanced Medical Services** ## FAQs ### Q1: What custom enterprise software does 8 West build? Web, mobile and cloud software: core business applications, APIs, integration layers, member and customer portals, and workflow automation, designed for the quality, security and audit requirements of regulated environments. ### Q2: What technology stacks do you use? We select technologies around your requirements, current architecture, security and long-term scalability. We are not tied to one vendor or platform, so the recommendation follows your roadmap. ### Q3: How do you deliver large, complex software programmes? Agile delivery combined with clear governance: defined milestones, honest status reporting and senior oversight throughout. The senior people who scope your programme stay involved in delivering it. ### Q4: Can 8 West work with our internal development team? Yes. We embed experienced practitioners within your team or operate as an extension of your delivery capability. Either way, senior practitioners do the work. ### Q5: How do you manage changing software requirements? We assess each change against scope, timeline and cost, then proceed with clear visibility and agreement. You will not discover scope creep in an invoice. ### Q6: Do you support software after launch? Yes. We provide ongoing support, optimisation and managed services as your software and business needs evolve; accountability does not end at go-live. ## Our Other Services - [Cloud & Engineering Transformation](https://8west.ie/services/cloud-engineering) - [Ecommerce Platform Modernisation](https://8west.ie/services/ecommerce) - [Enterprise Content Management & Platform Engineering](https://8west.ie/services/content-management) - [Artificial Intelligence & Machine Learning](https://8west.ie/services/ai-machine-learning) - [Creative, UX & Accessibility](https://8west.ie/services/creative-ux-accessibility) - [Product Development](https://8west.ie/services/product-development) - [Security & Regulatory Compliance](https://8west.ie/services/security) - [Data & Business Intelligence](https://8west.ie/services/data-business-intelligence) - [Back to main services page](https://8west.ie/services) ## Let’s Realise Your Vision Together Start your journey today with a no-obligation consultation to explore how **8 West** can drive your digital transformation. ### 8 West Consulting Headquarters - [ +353 21 492 5100](tel:+353214925100) - [info@8west.ie](mailto:info@8west.ie) - [Building 1, University Technology Centre, Curraheen Road, Cork, T12 AY18, Ireland](https://www.google.com/maps/place/8+West+Consulting/@51.8742556,-8.5436426,17z/data=!4m6!3m5!1s0x48448e1bcf549e5b:0x5cb764b948c334f!8m2!3d51.8742556!4d-8.5410677!16s%2Fg%2F1tjrpcvx) # Scalable and Secure Cloud Architecture We offer end-to-end cloud solutions that adhere to the Well Architected Framework (WAF) to ensure seamless migration, robust security, and scalable infrastructure. Our services include cloud strategy, architecture, deployment, and ongoing management to help businesses achieve operational efficiency and innovation. ## Optimised for Excellence ### Comprehensive Cloud Solutions Assessment & Strategy - Leveraging the Well Architected Framework to provide customized cloud assessments, strategic planning, and continuous optimisation. ### Scalability Performance Tailored solutions for businesses of all sizes, utilizing best practices to ensure efficient resource use and high performance across AWS, Azure, GCP, and more. ### Innovation Agility Expertise in AI, ML, and other emerging technologies to drive innovation. Agile methodologies ensure quick adaptation to changing business needs. ### Security & Compliance End-to-End Security - Ensuring compliance with HIPAA, PCI, and other standards. Security is integrated at all layers, from infrastructure to application. ### FinOps & Optimization Implementing FinOps practices to manage and optimize cloud costs. Includes budgeting, forecasting, and cost allocation to ensure financial accountability and efficiency. ### DevOps Leveraging key enabling techniques such as Infrastructure as Code (IaC) and Observability to ensure good cloud governance and enable safe automation. ### Continuous Improvement Commitment to delivering continuous value through regular reviews, automated testing, and proactive monitoring to maintain optimal cloud performance. ### Certifications - Amazon Web Services Certification - [FinOps Certification](https://www.finops.org/) - [Microsoft Azure Certification](https://marketplace.microsoft.com/en-us/partners/6279f41f-2c9c-4104-9456-1d60c9040f3f/overview) - [Google Cloud Certification](https://cloud.google.com/find-a-partner/partner/8-west-consulting) ## A Message from Brendan Lawlor > “Our goal is to guide our clients to cloud maturity through expert assessments, tailored strategies, and continuous optimisation for peak efficiency and scalability.” **Brendan Lawlor, Director of Engineering** ## Client Testimonial: Crop SRM > “8 West's Well-Architected Framework Review completely transformed our approach to cloud architecture. Their team made the entire process simple and straightforward, uncovering opportunities for optimisation that we never would have found on our own. Thanks to their expertise, we've seen significant cost savings and improved performance across the board. We’re thrilled with the results and will definitely be relying on 8 West for regular Well-Architected Reviews moving forward.” **Dan O'Donaghue, CEO, Crop SRM** ## FAQs ### Q1: Which cloud platforms do you support? Primarily AWS, with experience across Microsoft Azure and Google Cloud. We choose architecture around your needs rather than a preferred platform. ### Q2: How does 8 West approach cloud migration? Assessment first: architecture, dependencies and risk. We then define a migration plan designed to minimise downtime and land on a fit-for-purpose target architecture. ### Q3: What is an AWS Well-Architected Review? A structured assessment of your workloads against all six pillars of the AWS Well-Architected Framework. You receive identified risks, inefficiencies and a prioritised remediation roadmap, delivered at a fixed price. ### Q4: How long does cloud transformation take? Scope and complexity determine the timeline. The usual starting point is a fixed-price Impact Engagement of two to six weeks that defines your current state and transformation roadmap, so the wider programme starts with evidence. ### Q5: Can you reduce cloud costs through FinOps? Yes. Our cloud cost optimisation and FinOps work identifies over-provisioned resources, architecture inefficiencies and safe right-sizing opportunities, so you see the savings before committing to changes. ### Q6: Do you support hybrid and on-premises environments? Yes. We design for cloud, on-premises and hybrid environments based on your operational and regulatory requirements. Full cloud is not always the right answer, and we will say so. ## Our Other Services - [Enterprise Software Development](https://8west.ie/services/enterprise-software-development) - [Ecommerce Platform Modernisation](https://8west.ie/services/ecommerce) - [Enterprise Content Management & Platform Engineering](https://8west.ie/services/content-management) - [Artificial Intelligence & Machine Learning](https://8west.ie/services/ai-machine-learning) - [Creative, UX & Accessibility](https://8west.ie/services/creative-ux-accessibility) - [Product Development](https://8west.ie/services/product-development) - [Security & Regulatory Compliance](https://8west.ie/services/security) - [Data & Business Intelligence](https://8west.ie/services/data-business-intelligence) - [Back to main services page](https://8west.ie/services) ## Let’s Realise Your Vision Together Start your journey today with a no-obligation consultation to explore how **8 West** can drive your digital transformation. ### 8 West Consulting Headquarters - [ +353 21 492 5100](tel:+353214925100) - [info@8west.ie](mailto:info@8west.ie) - [Building 1, University Technology Centre, Curraheen Road, Cork, T12 AY18, Ireland](https://www.google.com/maps/place/8+West+Consulting/@51.8742556,-8.5436426,17z/data=!4m6!3m5!1s0x48448e1bcf549e5b:0x5cb764b948c334f!8m2!3d51.8742556!4d-8.5410677!16s%2Fg%2F1tjrpcvx) ## Artificial Intelligence & Machine Learning # Practical AI: From Hype to Impact. From Pilots to Production. The AI landscape has never moved faster or been harder to navigate. Agentic systems are reshaping enterprise workflows, multi-agent orchestration is moving from concept to production, and the organizations that act decisively now are building durable competitive advantages. But the gap between AI ambition and AI execution remains wide. Most enterprises are still stuck in pilot mode, struggling to translate experimental wins into scalable, production-grade outcomes. At 8 West, we bridge that gap. We bring deep technical expertise and hard-won pragmatism to help enterprises cut through the noise, identify where AI creates real value, and move from experimentation to measurable business impact. We achieve this with the governance, guardrails, and architectural rigour that enterprise deployment demands. ## AI Strategy & Use Case Discovery ### Start With the Problem, Not the Technology Every successful AI initiative starts with a clear-eyed assessment of where the technology can and cannot deliver value. Our AI Use Case Workshop is a structured, outcome-driven engagement designed for leadership and cross-functional teams. We work with you to map your business processes, identify high-impact automation and augmentation opportunities, pressure-test feasibility, and build a prioritised roadmap grounded in realistic timelines and measurable ROI. The result is not a slide deck of possibilities. It's an actionable plan your teams can execute against, with clear success criteria and a phased path from proof-of-concept to production. ## AI Enablement for Enterprise Development Teams ### Transforming How Your Engineers Build, Ship, and Innovate AI is fundamentally reshaping the software development lifecycle. The engineering teams that thrive in 2026 and beyond will be those that move from writing every line of code to orchestrating AI-augmented workflows, combining human judgement with AI-powered coding assistants, automated testing, and intelligent code review. Our AI Enablement for Enterprise Development Teams engagement equips your engineering organisation to make this transition. We assess your current toolchain and development practices, introduce AI-native workflows and agentic coding tools, establish governance frameworks for AI-generated code, and upskill your teams to work effectively in a human-agent collaborative model. The goal: measurably higher throughput, faster time-to-value, and engineers who are freed to focus on architecture, design, and the problems that matter most. ## AI Governance With Liminal ### Enterprise-Grade Security, Observability, and Enablement — Out of the Box For organisations that need to move fast on generative AI adoption without compromising on security, governance, or cost control, we partner with Liminal, the enterprise platform purpose-built to solve the three barriers that most commonly stall AI rollouts: data security concerns, model and vendor lock-in, and prohibitive per-seat licensing costs. Liminal acts as a centralised governance and enablement layer that sits between your users and the AI models they interact with. Through a single platform, your teams get unlimited access to the latest models from OpenAI, Anthropic, Google, Perplexity, and other leading providers. At the same time, your security and compliance teams retain complete control over how data is treated in every interaction. The platform's core capabilities include intelligent detection and protection of sensitive data (PHI, PII, PCI, and intellectual property) before any prompt reaches an LLM, with seamless prompt rehydration that preserves the natural user experience. Granular policy controls allow administrators to define which users can access which models, what data types can be shared, and what governance rules apply, all from a single console. Real-time observability provides streaming audit logs, customisable event triggers, and proactive insights into AI usage across the organisation. Beyond governance, Liminal provides enterprise search capabilities that let teams safely leverage organisational data within AI interactions, model-agnostic custom assistants that can be configured with natural language and connected to internal data sources, and an SDK that lets development teams embed security controls into custom-built AI applications with minimal code. As an 8 West partner, Liminal complements our AI strategy and implementation services with a production-ready governance platform, accelerating time-to-value while ensuring your AI deployment meets the security, compliance, and observability standards your organisation demands. ## Agentic AI & Multi-Agent Systems ### Beyond Chatbots. Toward Autonomous Enterprise Workflows. The era of single-purpose AI assistants is giving way to agentic systems. Autonomous, goal-driven agents that can reason, plan, use tools, and execute multi-step workflows with minimal human intervention. By the end of 2026, industry analysts predict that 40% of enterprise applications will embed task-specific AI agents, up from less than 5% in 2025. We help enterprises design, build, and deploy agentic AI systems that operate within their existing technology estate. This includes single-agent automation for well-defined tasks, multi-agent orchestration for complex cross-functional workflows, human-in-the-loop architectures that balance autonomy with oversight, and integration with legacy systems through API-first and event-driven patterns. We don't build agents in isolation. We design agentic ecosystems that work within your governance model, your data architecture, and your operational reality. ## Solution Architecture & Technical Design ### The Right Approach for the Right Problem Not every AI challenge requires the same solution. We bring deep architectural expertise to determine the right approach for each use case, whether that's prompt engineering for rapid wins, retrieval-augmented generation (RAG) for grounding LLMs in your proprietary data, fine-tuning for domain-specific performance, knowledge graphs for structured reasoning and explainability, or hybrid architectures that combine the flexibility of foundation models with the precision of deterministic systems. We also know when AI is not the answer. Quickly identifying when machine learning or generative AI is not a viable path and recommending alternative approaches saves our clients time, budget, and credibility internally. ## Industry-Specific AI Solutions ### Deep Tailoring. Not Generic Demos. We bring particular depth in Health InsurTech, retail and direct selling; sectors where AI applications must navigate complex regulatory environments, nuanced customer journeys, and domain-specific data challenges. Our solutions are tailored to the realities of your industry, with a focus on explainability, auditability, and real-world applicability. ## A Message from Matija Grcic > “We understand that behind the excitement lies complex technology. Our expertise and background in Enterprise data solutions allows us to identify genuine opportunities for our clients" **Matija Grcic, AI Architect** ## Why 8 West for AI We are not an AI research lab. We are enterprise technologists who understand the realities of production systems, legacy estates, organisational change, and commercial pressure. Our AI practice is built on a simple principle: every engagement must deliver measurable business value, not just technical novelty. Whether you're running your first AI Use Case Workshop, enabling your development teams with AI-native workflows, or deploying multi-agent systems at enterprise scale — we bring the strategic clarity, technical depth, and operational pragmatism to turn AI ambition into AI results. **Ready to move AI from experiment to impact?** Let's talk about how 8 West can help you build an AI strategy that delivers real, measurable outcomes for your business. ## FAQs ### Q1: What AI and machine learning services does 8 West offer? AI strategy, use-case identification and prioritisation, team enablement, and integration of AI into existing platforms and workflows. We prioritise use cases with practical, measurable value. ### Q2: Where can AI create value in regulated industries? Relevant use cases include claims and case routing, fraud, waste and abuse detection, personalised member and provider experiences, and workflow automation. We prioritise by evidence and value. ### Q3: How do you manage AI data privacy and governance? We design for sensitive-data protection, clear audit trails and compliance with applicable requirements, including HIPAA and GDPR. Governance is built into the solution from the start, which matters wherever PHI or customer data is involved. ### Q4: What is an AI Use Case Workshop? A business-led engagement that scores and prioritises your AI opportunities, then produces a pilot plan, a use-case backlog and a phased roadmap. You leave with decisions and a plan. ### Q5: Our AI adoption has stalled. Can you identify why? Yes. Our AI Enablement and Use Case engagements identify which use cases are worth pursuing, what is blocking progress, and the foundations you need for safe enterprise adoption. ### Q6: What is the lowest-risk way to start with AI? A 30-minute scoping call followed by a fixed-price Impact Engagement, such as the AI Use Case Workshop. You get a clear view of value, feasibility and constraints before committing to any build. ## Our Other Services - [Enterprise Software Development](https://8west.ie/services/enterprise-software-development) - [Cloud & Engineering Transformation](https://8west.ie/services/cloud-engineering) - [Ecommerce Platform Modernisation](https://8west.ie/services/ecommerce) - [Enterprise Content Management & Platform Engineering](https://8west.ie/services/content-management) - [Creative, UX & Accessibility](https://8west.ie/services/creative-ux-accessibility) - [Product Development](https://8west.ie/services/product-development) - [Security & Regulatory Compliance](https://8west.ie/services/security) - [Data & Business Intelligence](https://8west.ie/services/data-business-intelligence) - [Back to main services page](https://8west.ie/services) ## Let’s Realise Your Vision Together Start your journey today with a no-obligation consultation to explore how **8 West** can drive your digital transformation. ### 8 West Consulting Headquarters - [ +353 21 492 5100](tel:+353214925100) - [info@8west.ie](mailto:info@8west.ie) - [Building 1, University Technology Centre, Curraheen Road, Cork, T12 AY18, Ireland](https://www.google.com/maps/place/8+West+Consulting/@51.8742556,-8.5436426,17z/data=!4m6!3m5!1s0x48448e1bcf549e5b:0x5cb764b948c334f!8m2!3d51.8742556!4d-8.5410677!16s%2Fg%2F1tjrpcvx) ## Security & Regulatory Compliance # Engineered for Trust We help enterprises design, build, and run software that is secure by design and aligned with regulatory expectations. With deep experience in healthcare, dental insurance, and ecommerce, we embed security and compliance into architecture, delivery process, and operations so you can move faster without increasing risk. ## Protecting Your Data, Your Customers, and Your Reputation ### Security Leadership & Governance We advise leadership teams on how to turn security and compliance into a business asset. By shaping pragmatic policies, governance, and operating practices aligned to your regulatory obligations and risk tolerance, we help you make confident decisions. Our healthcare and ecommerce experience means we understand not just what the rules say, but how they are applied in the real world. ### Regulatory Compliance (HIPAA, PCI & More) We enable organisations to operate confidently in highly regulated environments. From healthcare to payment-enabled ecommerce, we deliver compliant architectures and operating practices aligned to HIPAA, PCI, and industry standards, safeguarding data while supporting scale, integration, and growth. ### Secure Architecture & Cloud Engineering We design cloud architectures that are secure by design, resilient at scale, and fit for regulated environments. Using proven cloud best practices and the Well-Architected Framework, we embed security across infrastructure, applications, and data flows, reducing risk without slowing delivery. ### Secure SDLC, Testing & Controls We embed security and control into the software delivery lifecycle from design through to production. Through disciplined engineering standards, independent code review, and risk-based security testing, we help organisations identify and address vulnerabilities early. Ongoing assurance and continuous improvement ensure controls remain effective as systems, teams, and regulatory expectations evolve. ### Governance, Risk & Compliance (GRC) We provide ongoing visibility and assurance over your security and compliance posture through established GRC practices. By combining continuous monitoring, logging, and reporting with structured risk reviews and the effective use of GRC tooling where appropriate, we help you demonstrate control effectiveness to auditors and stakeholders, while proactively identifying and managing emerging risks. ### Industry-Specific Domain Expertise Our work is grounded in over 25 years of experience in health and dental insurance, complemented by hands-on delivery in ecommerce and content platforms. We understand how regulations are applied in practice, enabling us to deliver compliant solutions that support commercial objectives rather than constrain them. ## A Message from Thomas Gaffney > “The organisations we support operate in complex, regulated environments. Our job is to remove that complexity by delivering solutions that are secure, compliant, and built to last." **Thomas Gaffney, CIO** ## FAQs ### Q1: Which security and compliance frameworks do you support? NIST CSF 2.0, ISO 27001, SOC 2, HIPAA, PCI DSS and WCAG 2.2 AA. We tailor each engagement to the frameworks your regulators and customers require. ### Q2: Is 8 West itself ISO 27001 certified? Yes. 8 West holds ISO 27001 certification, so we work to the same standard we help clients achieve. It also simplifies vendor due diligence when you engage us. ### Q3: What is a GRC Compliance Gap Assessment? A fixed-scope, fixed-price review of governance, risk and compliance maturity. It identifies gaps, regulatory exposure and priority actions, delivered as findings your team can act on. ### Q4: How long does a compliance assessment take? Most compliance Impact Engagements take two to six weeks, depending on scope and framework, and end with prioritised recommendations. You get a fixed price and timeline before work starts. ### Q5: Do you support ISO 27001 certification readiness? Yes. Our ISO 27001 Readiness Review assesses clauses and Annex A controls, identifies gaps and delivers a prioritised remediation roadmap. Because we hold the certification ourselves, we know what auditors look for. ### Q6: Can you support ongoing compliance after an assessment? Yes. We help implement the controls, architecture changes and governance practices the assessment identifies, so findings turn into sustained compliance. ### Q7: How do you build security into software development? Secure architecture, threat modelling, access control and continuous monitoring, aligned with your risks and regulatory requirements and built in from the design stage. ## Our Other Services - [Enterprise Software Development](https://8west.ie/services/enterprise-software-development) - [Cloud & Engineering Transformation](https://8west.ie/services/cloud-engineering) - [Ecommerce Platform Modernisation](https://8west.ie/services/ecommerce) - [Enterprise Content Management & Platform Engineering](https://8west.ie/services/content-management) - [Artificial Intelligence & Machine Learning](https://8west.ie/services/ai-machine-learning) - [Creative, UX & Accessibility](https://8west.ie/services/creative-ux-accessibility) - [Product Development](https://8west.ie/services/product-development) - [Data & Business Intelligence](https://8west.ie/services/data-business-intelligence) - [Back to main services page](https://8west.ie/services) ## Let’s Realise Your Vision Together Start your journey today with a no-obligation consultation to explore how **8 West** can drive your digital transformation. ### 8 West Consulting Headquarters - [ +353 21 492 5100](tel:+353214925100) - [info@8west.ie](mailto:info@8west.ie) - [Building 1, University Technology Centre, Curraheen Road, Cork, T12 AY18, Ireland](https://www.google.com/maps/place/8+West+Consulting/@51.8742556,-8.5436426,17z/data=!4m6!3m5!1s0x48448e1bcf549e5b:0x5cb764b948c334f!8m2!3d51.8742556!4d-8.5410677!16s%2Fg%2F1tjrpcvx) ## Ecommerce Platform Modernisation # Smarter Commerce, Future Ready Platforms We partner with world-class brands to build commerce experiences that don't just look exceptional: they convert, scale, and adapt. By integrating leading CMS and commerce platforms into unified, high-performing ecosystems, we deliver solutions engineered around your business outcomes: revenue growth, operational efficiency, and customer lifetime value. As commerce evolves toward AI-driven personalisation and agentic buying experiences, we ensure your platform is built not just for today's conversion funnel, but for tomorrow's autonomous, intent-driven customer journeys. ## Performance and Precision ### Platform Specialists *Certified Partners. Strategic Advisors* We are certified partners across best-in-class commerce and content platforms, but certification is only the starting point. We maintain deep relationships with product teams, stay close to platform roadmaps, and translate that insight into strategic guidance for our clients. Whether you're selecting a new platform, optimising an existing one, or navigating a complex migration, we help you chart the optimal path with confidence. - [Shopify](https://www.shopify.com/) - [Stripe](https://stripe.com/) - Magento - [Sanity](https://www.sanity.io/agency-partners/8-west-consulting) - [Contentful](https://www.contentful.com/) - [Drupal](https://www.drupal.org/) ### Platform Migration Modernisation *De-Risk the Move. Accelerate the Value.* Migrating commerce platforms is one of the highest-stakes technology decisions a brand can make. We bring proven migration methodology honed across dozens of enterprise engagements: handling data migration, integration re-architecture, SEO equity preservation, and phased cutover strategies that minimise revenue disruption. Whether you're moving from a monolithic legacy platform to a composable, headless architecture, consolidating multiple regional storefronts, or replatforming to unlock new capabilities, we manage the complexity so your teams stay focused on selling. ### Custom Solutions Composable Commerce *When Off-the-Shelf Isn't Enough* Growth creates complexity. When your requirements outpace standard platform capabilities (multi-market pricing logic, bespoke fulfilment workflows, complex subscription models, or custom integration layers), our architects, developers, and ecommerce specialists build the tailored solutions that take you to the next level. ### Domain-Specific Expertise *Deep Knowledge Where It Matters Most* 8 West has particular strength in regulated industries, premium beauty, direct selling; sectors where the challenges are uniquely complex. From accessibility & HIPAA requirements to multi-tier compensation structures and personalised storefronts to high-touch brand storytelling and luxury fulfilment expectations, we understand the nuances that generic agencies miss. By deeply understanding your business model, we partner closely to deliver solutions that delight your customers and drive measurable commercial results. - [Avon](https://www.avonworldwide.com/) - [Estee Lauder](https://www.esteelauder.com/) - [Lifewave](https://lifewave.com/) - [Jo Malone](https://www.jomalone.com/) - One Hope - [Kendo](https://kendobrands.com/) ### Agentic Commerce & AI-Driven Experiences *Preparing Your Platform for the Next Era of Buying* Commerce is shifting from click-driven journeys to intent-driven, AI-mediated experiences. Customers increasingly interact through AI assistants, conversational interfaces, and autonomous agents that research, compare, and purchase on their behalf. We help brands prepare for this shift by building commerce layers that are API-first, semantically structured, and ready for agentic interaction, ensuring your products, pricing, and availability are discoverable and transactable by both human shoppers and AI-powered buying agents. This isn't a future consideration; it's a competitive differentiator today. ### Performance, Measurement & Continuous Optimisation *Every Decision Backed by Data. Every Improvement Tied to Revenue* We don't launch and leave. At every stage, we monitor and optimise against the KPIs that matter to your business: page load times and Core Web Vitals, SEO performance, conversion rates, average order value, and customer acquisition costs. Through rigorous A/B testing, analytics-driven iteration, and continuous performance tuning, we ensure your commerce platform isn't just fast, it's delivering compounding returns. ### Innovation & Applied R&D *Where Emerging Technology Meets Commercial Reality* Through close integration with our R&D programme, the ecommerce team has early exposure to emerging technologies, from generative AI and agentic automation to new interaction paradigms. But we don't chase trends for their own sake. Every innovation we bring to clients is evaluated through one lens: does it deliver real, measurable value for your business and your customers? ## A Message from Mark Rainford > “I love being challenged by our clients. Working as a partnership, I think we’ve delivered some amazing solutions. I’m even more excited by some of the current initiatives that are under way.” **Mark Rainford, VP of Commercial Business and Innovation** ## Client Testimonials ### Avon “8 West delivered a highly professional and comprehensive assessment of our cloud environment. Their team combined deep technical expertise with a practical understanding of our operational priorities, giving us clear visibility into what matters most. The review provided an actionable roadmap that strengthens our focus on performance, reliability, and operational readiness—especially as we plan for major events like Black Friday and Cyber Monday. The engagement was exceptionally well-structured and collaborative, and the outputs have had an immediate positive impact on our planning.” **Sandra DiMarino, Senior IT Manager, Avon** ### Zembro “Identifying a Shopify partner that brings ISO 27001 discipline, an understanding of regulated environments, and true platform expertise is extremely difficult. 8 West delivers on all three. Their command of Shopify and its app ecosystem allows us to reduce complexity, accelerate delivery, and make confident, well-informed decisions about our commercial platform. They also respond with a speed and flexibility that is uncommon in this space, which has made a material difference to our ability to move quickly. Separately, their support in integrating new remote monitoring devices into our core product has been vital. They have helped us broaden the devices we can support, navigate the technical and regulatory challenges involved, and continue improving the safety and monitoring experience we offer our clients. Their combination of expertise, discipline, and responsiveness has been central to the strong, scalable ecosystem we rely on today.” **Caroline Van Zele, CEO, Zembro** ## FAQs ### Q1: What ecommerce development services do you offer? We design, build and optimise Shopify and custom ecommerce platforms, covering architecture, front-end development, integrations, performance and ongoing enhancement. 8 West is a Shopify Plus Partner. ### Q2: Can you integrate ecommerce with our business systems? Yes. We connect ecommerce platforms with ERP, CRM, inventory, payment and fulfilment systems so orders, stock, customers and finance data move reliably in both directions. ### Q3: Do you build headless and composable ecommerce platforms? Yes. We design traditional and headless architectures using platforms such as Shopify and Sanity, chosen on performance, integration and operating needs rather than fashion. ### Q4: Can you improve ecommerce site speed? Yes. We identify bottlenecks, optimise front-end delivery and prepare platforms for peak trading. Speed is a revenue issue: slow pages cost sales. ### Q5: Do you provide ecommerce support after launch? Yes. We provide monitoring, support and continuous improvement as the platform and customer expectations evolve. Launch is the start of the relationship. ## Our Other Services - [Enterprise Software Development](https://8west.ie/services/enterprise-software-development) - [Cloud & Engineering Transformation](https://8west.ie/services/cloud-engineering) - [Enterprise Content Management & Platform Engineering](https://8west.ie/services/content-management) - [Artificial Intelligence & Machine Learning](https://8west.ie/services/ai-machine-learning) - [Creative, UX & Accessibility](https://8west.ie/services/creative-ux-accessibility) - [Product Development](https://8west.ie/services/product-development) - [Security & Regulatory Compliance](https://8west.ie/services/security) - [Data & Business Intelligence](https://8west.ie/services/data-business-intelligence) - [Back to main services page](https://8west.ie/services) ## Let’s Realise Your Vision Together Start your journey today with a no-obligation consultation to explore how **8 West** can drive your digital transformation. ### 8 West Consulting Headquarters - [ +353 21 492 5100](tel:+353214925100) - [info@8west.ie](mailto:info@8west.ie) - [Building 1, University Technology Centre, Curraheen Road, Cork, T12 AY18, Ireland](https://www.google.com/maps/place/8+West+Consulting/@51.8742556,-8.5436426,17z/data=!4m6!3m5!1s0x48448e1bcf549e5b:0x5cb764b948c334f!8m2!3d51.8742556!4d-8.5410677!16s%2Fg%2F1tjrpcvx) ## Creative, UX & Accessibility # Where Vision Meets Precision We craft brands, digital experiences, and design systems that connect with real users in the real world. Our approach blends design excellence, behavioural insight, accessibility best practice, inclusive user experience, and responsible AI adoption. Every interaction is built to be usable, intuitive, and equitable. ## Creativity with Purpose We deliver comprehensive creative services that combine strong brand identity, user-centred design, technical precision, and accessibility compliance. Whether shaping a brand system, optimising a complex digital product, or refining content for clarity and inclusivity, our focus is on elevating both expression and experience. ### User Experience & Inclusive Design - Information Architecture - Wireframing and Prototyping - User Research and Accessibility Testing - Inclusive UX and UI Design - WCAG-aligned Components and Design Systems - Cognitive-friendly content structures and UX patterns - Design Thinking Workshops - Design Sprint Facilitation - Performance Analytics - KPI Optimisation ### Brand & Creative - Brand Strategy and Identity - Creative and Art Direction - Motion Graphics and Video Production - Graphic Design and Print Management - Multilingual, culturally aware content - Accessibility-ready messaging and visual systems ### Technology & Implementation - Pixel-perfect front-end development - Pattern libraries and accessible components - Automated accessibility QA - Assistive-technology compatibility testing - Continuous UX improvement ### Design Thinking A disciplined and creative problem-solving approach. Every decision is validated through research, usability insights, accessibility review, and responsible AI-assisted quality checks to ensure design and brand expression align with user needs and real-world behaviour. ### Branding We build cohesive, recognisable identity systems engineered to be accessible, legible, and inclusive across all platforms and channels. ### User Experience We create user-centred experiences that simplify interactions, remove barriers, and drive engagement. Our inclusive design approach ensures digital touchpoints work for users of all abilities and contexts. ### Pixel-Perfect Development Every detail is engineered with care: structure, hierarchy, colour, typography, states, responsiveness, and semantic accessibility foundations. AI-enhanced tooling supports efficiency but never replaces rigorous human oversight. ## A Message from Brendan Foley > "By prioritising users, focusing on functionality, and embedding accessibility and inclusivity into every stage of design, we create elevated experiences that drive measurable success." **Brendan Foley, Creative Director** ## Client Testimonial: Sunrider International > “8 West helped transform our website from a bland, legacy design into a modern, sophisticated shopping experience that truly reflects our brand. I’ve now worked with 8 West across three different companies and have been consistently impressed every time. They are top-notch, forward-thinking, and incredibly reliable. Their move into AI-assisted shopping only reinforces why I continue to choose them as a long-term strategic partner.” **Gareth Hooper, CIO, Sunrider International** ## FAQs ### Q1: Which accessibility standards do you follow? WCAG 2.2 AA as a baseline, with ADA requirements addressed for US clients. We assess current accessibility and define remediation where needed. ### Q2: What is a digital Accessibility and Inclusion Audit? A review of desktop, mobile and assistive-technology experiences against WCAG 2.2 AA, with structured findings and a prioritised remediation roadmap. You learn where you stand and what to fix first. ### Q3: How do you design user experiences for regulated industries? We use user research, journey mapping and iterative design to simplify complex tasks such as claims, enrolment and account management, while meeting compliance and operational requirements. ### Q4: Can you improve accessibility without rebuilding our platform? Yes. We prioritise fixes by user impact and effort, so your team improves accessibility incrementally within normal release cycles. ### Q5: What is Experience Design Optimisation? An evidence-led review of priority digital journeys that identifies design, UX and conversion friction, then prioritises improvements by commercial impact. It gives design decisions a business case. ### Q6: Can you align product, design, content and engineering teams? Yes. We bring these disciplines together around shared outcomes and recommendations each team can implement. ## Our Other Services - [Enterprise Software Development](https://8west.ie/services/enterprise-software-development) - [Cloud & Engineering Transformation](https://8west.ie/services/cloud-engineering) - [Ecommerce Platform Modernisation](https://8west.ie/services/ecommerce) - [Enterprise Content Management & Platform Engineering](https://8west.ie/services/content-management) - [Artificial Intelligence & Machine Learning](https://8west.ie/services/ai-machine-learning) - [Product Development](https://8west.ie/services/product-development) - [Security & Regulatory Compliance](https://8west.ie/services/security) - [Data & Business Intelligence](https://8west.ie/services/data-business-intelligence) - [Back to main services page](https://8west.ie/services) ## Let’s Realise Your Vision Together Start your journey today with a no-obligation consultation to explore how **8 West** can drive your digital transformation. ### 8 West Consulting Headquarters - [ +353 21 492 5100](tel:+353214925100) - [info@8west.ie](mailto:info@8west.ie) - [Building 1, University Technology Centre, Curraheen Road, Cork, T12 AY18, Ireland](https://www.google.com/maps/place/8+West+Consulting/@51.8742556,-8.5436426,17z/data=!4m6!3m5!1s0x48448e1bcf549e5b:0x5cb764b948c334f!8m2!3d51.8742556!4d-8.5410677!16s%2Fg%2F1tjrpcvx) ## Enterprise Content Management & Platform Engineering # Connected, Story-Driven Digital Experiences Managing content at enterprise scale requires more than a CMS. It demands an intelligent content ecosystem: one where structured data, AI-powered workflows, and API-first architecture converge to deliver consistent, high-performing experiences across every channel and touchpoint. At 8 West, we help forward-thinking organisations design and implement modern content platforms built for speed, flexibility, and long-term scalability. Powered by structured, API-first platforms such as Sanity and Contentful, and increasingly enhanced by AI and agentic automation, we transform content operations from a bottleneck into a strategic advantage. ## Unified Experiences that Perform Globally ### Headless Content Architecture Legacy monolithic CMS platforms were not designed for today's multi-channel reality. We architect flexible, decoupled content layers that cleanly separate content from presentation. This enables faster front-end builds, frictionless redesigns, and content that travels effortlessly across websites, native apps, commerce platforms, and emerging channels including conversational and agentic AI interfaces. The result: your teams ship faster, your content reaches further, and your technology stack stays future-proof. ### Modern CMS Implementation With deep implementation experience across Sanity, Contentful and many other modern CMS platforms, we deploy structured, API-driven content platforms tailored to how your teams actually work. Our implementations deliver real-time collaboration, advanced content modelling, granular governance, and extensible publishing workflows, all built for enterprise scale and cross-functional team performance. We also integrate AI-native capabilities directly into the editorial experience: intelligent content tagging, automated metadata enrichment, AI-assisted drafting, and smart translation workflows that reduce manual effort and accelerate time to publish. ### Content Modelling Structure Design Great content architecture starts with the model. We design content structures that support reuse, versioning, localisation, and multi-brand delivery, reducing operational overhead while ensuring long-term scalability. Critically, we now design content models with AI and machine readability as a first-class concern. Structured, semantically rich content is the foundation for effective retrieval-augmented generation (RAG), knowledge graphs, and agentic workflows — ensuring your content is not only consumable by humans, but discoverable and actionable by AI systems. ### Workflow Optimisation Content Migration From approvals and governance to localisation and multi-team coordination, we build content operations that help teams move faster and deliver consistent outputs across channels. We are also proven migration specialists. Whether you're moving off a legacy CMS, consolidating multiple platforms into a single headless architecture, or restructuring years of accumulated content debt, we bring the methodology, tooling, and hands-on experience to execute complex migrations with minimal disruption. Our approach preserves content integrity, maintains SEO equity, and ensures editorial teams are productive from day one on the new platform — not months later. ### Performance, SEO AI Discoverability We integrate performance optimisation, Core Web Vitals improvements, and analytics-driven refinement to ensure every piece of content delivers measurable impact. But visibility is evolving. We structure content for both traditional SEO and LLM-friendly discoverability, making it easier for AI systems to interpret, retrieve, and surface your information across search engines, generative AI experiences, and agentic interfaces. In a world where AI increasingly mediates how people find and consume information, structured, well-modelled content is your competitive moat. ### Omnichannel Content Delivery We implement fully API-first content layers that power consistent experiences across web, mobile, commerce, in-store displays, digital signage, and emerging platforms — all through a single, unified content pipeline. As agentic AI interfaces, voice assistants, and conversational commerce reshape customer engagement, your content architecture needs to be ready. We build delivery layers designed to serve not just today's channels, but tomorrow's autonomous, AI-driven touchpoints. This ensures your brand's voice and message remain consistent wherever your audience is. ## A Message from Mark Rainford > “Structured content gives brands the freedom to create. With the right platform, that creativity becomes scalable storytelling across every device, region, and channel.” **Mark Rainford, VP of Commercial Business and Innovation** ## Client Testimonial: Sanity > “8 West is a trusted Sanity partner known for crafting scalable, design-rich digital experiences. Their ability to harness Sanity’s composable architecture for complex, high-velocity builds makes them an ideal choice for ambitious brands.” **Dan Gershfield, Sanity, Head of Agency Partners, EMEA** ## Our Other Services - [Enterprise Software Development](https://8west.ie/services/enterprise-software-development) - [Cloud & Engineering Transformation](https://8west.ie/services/cloud-engineering) - [Ecommerce Platform Modernisation](https://8west.ie/services/ecommerce) - [Artificial Intelligence & Machine Learning](https://8west.ie/services/ai-machine-learning) - [Creative, UX & Accessibility](https://8west.ie/services/creative-ux-accessibility) - [Product Development](https://8west.ie/services/product-development) - [Security & Regulatory Compliance](https://8west.ie/services/security) - [Data & Business Intelligence](https://8west.ie/services/data-business-intelligence) - [Back to main services page](https://8west.ie/services) ## Let’s Realise Your Vision Together Start your journey today with a no-obligation consultation to explore how **8 West** can drive your digital transformation. ### 8 West Consulting Headquarters - [ +353 21 492 5100](tel:+353214925100) - [info@8west.ie](mailto:info@8west.ie) - [Building 1, University Technology Centre, Curraheen Road, Cork, T12 AY18, Ireland](https://www.google.com/maps/place/8+West+Consulting/@51.8742556,-8.5436426,17z/data=!4m6!3m5!1s0x48448e1bcf549e5b:0x5cb764b948c334f!8m2!3d51.8742556!4d-8.5410677!16s%2Fg%2F1tjrpcvx) ## Data & Business Intelligence # Unlock Insight. Enable Action. We help organisations turn raw data into meaningful intelligence that drives smarter decisions, sharper performance, and measurable outcomes. With deep experience across healthcare, dental insurance, and ecommerce, we deliver secure, scalable data solutions that empower teams and elevate decision-making. Backed by our AI-Better initiative, we continually research, prototype, and validate emerging AI technologies: ensuring that every solution we deliver is grounded in real value, not hype. ## Smarter Decisions, Powered by Data ### Advanced Analytics & Data Insights We convert raw, fragmented datasets into intelligent insights with advanced analytics, reporting frameworks, and domain-driven interpretation, supporting industries like insurance, retail, and ecommerce. ### Predictive Modelling & Machine Learning Leveraging our AI-Better research programme, we identify the right AI opportunities, build realistic models, and integrate machine learning into workflows to enhance forecasting, anomaly detection, customer insights, and more. ### Industry-Specific Data Expertise With 25 years in health and dental insurance, we specialise in claims analytics, FWA detection, reporting, member insights, and billing analysis. In ecommerce, we support conversion analytics, performance measurement, and continuous KPI optimisation. ### Data Experience Design & Visualisation We craft dashboards and visual tools that make complex information intuitive and actionable. Our UX and analytics teams collaborate to ensure insights are accessible, clear, and aligned to real business goals. ### AI-Enabled Decision Support From ideation to implementation, we design AI-driven tools that genuinely enhance decision-making, knowing when AI is beneficial and when conventional analytics is more effective. This is a core principle of our AI-Better initiative. ### Continuous Measurement & Optimisation We put in place the systems, processes, and monitoring needed to measure performance over time, conduct A/B testing, evaluate ROI, and continuously refine data-driven decisions. ## A Message from Greg Tynan > “We work closely with our clients to uncover the insights that truly matter. When data becomes accessible and actionable, it transforms how organisations operate." **Greg Tynan, VP of Engineering** ## FAQs ### Q1: What data and analytics services does 8 West offer? Data strategy, architecture, Snowflake data platform services, business intelligence implementation, reporting design and performance optimisation, from first strategy through to production analytics. ### Q2: How do you secure data in regulated industries? We design pipelines, storage and access controls around applicable requirements, including HIPAA for health data and relevant financial services standards. Security sits in the architecture from the start. ### Q3: Can you help us get more value from existing data? Yes. We assess data models, reporting and analytics maturity, then prioritise improvements tied to measurable business outcomes. The starting point is what you already have. ### Q4: Which data and BI platforms do you work with? Snowflake and leading business intelligence platforms. We choose tools around your environment, team and reporting needs. ### Q5: How do you combine data from multiple source systems? We build governed integrations and data pipelines that consolidate source data into a consistent analytical environment, including Snowflake where it fits the architecture, so reporting no longer depends on manual reconciliation. ### Q6: Do you support real-time analytics and reporting? Yes. We design batch and real-time architectures around each reporting use case and its latency requirements: real time where it earns its cost, batch where it does not. ## Our Other Services - [Enterprise Software Development](https://8west.ie/services/enterprise-software-development) - [Cloud & Engineering Transformation](https://8west.ie/services/cloud-engineering) - [Ecommerce Platform Modernisation](https://8west.ie/services/ecommerce) - [Enterprise Content Management & Platform Engineering](https://8west.ie/services/content-management) - [Artificial Intelligence & Machine Learning](https://8west.ie/services/ai-machine-learning) - [Creative, UX & Accessibility](https://8west.ie/services/creative-ux-accessibility) - [Product Development](https://8west.ie/services/product-development) - [Security & Regulatory Compliance](https://8west.ie/services/security) - [Back to main services page](https://8west.ie/services) ## Let’s Realise Your Vision Together Start your journey today with a no-obligation consultation to explore how **8 West** can drive your digital transformation. ### 8 West Consulting Headquarters - [ +353 21 492 5100](tel:+353214925100) - [info@8west.ie](mailto:info@8west.ie) - [Building 1, University Technology Centre, Curraheen Road, Cork, T12 AY18, Ireland](https://www.google.com/maps/place/8+West+Consulting/@51.8742556,-8.5436426,17z/data=!4m6!3m5!1s0x48448e1bcf549e5b:0x5cb764b948c334f!8m2!3d51.8742556!4d-8.5410677!16s%2Fg%2F1tjrpcvx) ## Product Development # Empowering Innovation. Delivering Lasting Impact. From concept to launch, our services cover the entire product lifecycle. We provide advanced tech solutions for development at all scales, with experience from ideation to production support. Our expertise spans branding, digital strategy, and marketing, supported by top-tier partners to ensure functionality, scalability, and user satisfaction. ## End-to-End Product Development ### Ideation & Conceptualisation - Brainstorming market research - Validation refinement - Branding positioning ### Design & Planning - Feature design & user experience (UX) - User journeys, design sprints & prototyping - MVP assessment, product definition & detailed planning - Business alignment throughout ### Development - Agile delivery & product mindset - from start-up to enterprise - Product & technical documentation - API & product integrations ### Testing & Validation - Functional, performance & security testing - User observance testing & measurement - Automated and multichannel testing - Accessibility testing (WCAG) ### Launch & Go-to-Market - Product release planning - Marketing & sales support - SEO & social media integration - A/B testing & KPI measurement ### Growth & Optimisation - Production support & continuous monitoring - Analytics & user feedback - Feature assessment - ROI analysis - Scaling & optimisation ## A Message from Nessa Malone > "Product development is more than just delivering a project; it's a holistic approach that involves continuous alignment and adjustment. We've learned so much by building products for ourselves and others." **Nessa Malone, Product Manager** ## Client Testimonial: Zembro > “Working with 8 West has been instrumental to testimonial’s product evolution. Their technical team balances a deep understanding of our business, a strong command of complex technical domains, and excellent communications ability, which we jointly apply as our products and markets evolve. The team adapts quickly, engages proactively, and provides the kind of insight and support that lets us move forward with confidence. 8 West has been a committed partner at every stage of our journey.” **Eoin Licken, CTO, Zembro** ## FAQs ### Q1: What does your product development service include? Discovery, requirements, design, build, testing, launch and iteration, either as an extension of your team or as a standalone delivery partner. Senior practitioners stay involved from first workshop to production. ### Q2: How do you approach digital product discovery? We define users, business goals and constraints before scope. That reduces the risk of building the wrong product and grounds every later decision in evidence. ### Q3: Do you build new products and modernise established platforms? Yes, both. We support greenfield products and established platforms that need modernisation, optimisation or new capabilities. ### Q4: Does 8 West build and run its own products? Yes. 8 West builds and operates Zembro, a connected-care wearable alert service for older adults. Running our own product keeps us honest about what launch, support and iteration cost. ### Q5: How do you manage product roadmaps and priorities? We maintain a prioritised roadmap tied to business goals and adjust it on user feedback, market changes and delivery evidence. ### Q6: Can you validate a product idea before development? Yes. Discovery and prototyping test assumptions and validate concepts before you commit to a full build, the cheapest point at which to change course. ### Q7: Who owns the intellectual property you develop? You do. Clients retain full ownership of the work we produce, as defined in the engagement agreement. ## Our Other Services - [Enterprise Software Development](https://8west.ie/services/enterprise-software-development) - [Cloud & Engineering Transformation](https://8west.ie/services/cloud-engineering) - [Ecommerce Platform Modernisation](https://8west.ie/services/ecommerce) - [Enterprise Content Management & Platform Engineering](https://8west.ie/services/content-management) - [Artificial Intelligence & Machine Learning](https://8west.ie/services/ai-machine-learning) - [Creative, UX & Accessibility](https://8west.ie/services/creative-ux-accessibility) - [Security & Regulatory Compliance](https://8west.ie/services/security) - [Data & Business Intelligence](https://8west.ie/services/data-business-intelligence) - [Back to main services page](https://8west.ie/services) ## Let’s Realise Your Vision Together Start your journey today with a no-obligation consultation to explore how **8 West** can drive your digital transformation. ### 8 West Consulting Headquarters - [ +353 21 492 5100](tel:+353214925100) - [info@8west.ie](mailto:info@8west.ie) - [Building 1, University Technology Centre, Curraheen Road, Cork, T12 AY18, Ireland](https://www.google.com/maps/place/8+West+Consulting/@51.8742556,-8.5436426,17z/data=!4m6!3m5!1s0x48448e1bcf549e5b:0x5cb764b948c334f!8m2!3d51.8742556!4d-8.5410677!16s%2Fg%2F1tjrpcvx) # Sectors ## Driving Digital Transformation Across Key Industries ### Industry-specific Expertise & Innovation Our teams bring unparalleled expertise in your industry, ensuring that every solution is not just technically excellent, but also strategically aligned with your business objectives. As an **ISO 27001–certified** organisation, we deliver secure, compliant solutions across every engagement. Select from the sectors below for more details: - [Health InsurTech](https://8west.ie/sectors/health-insurtech) - [Ecommerce](https://8west.ie/sectors/ecommerce) ## User-Centred Digital Experiences At 8 West, we build adaptable, user-friendly platforms that enhance accessibility, streamline workflows, and ensure consistent experiences across devices. ## Security Leadership Our expertise in Health InsurTech and Ecommerce means we prioritise security, ensuring compliance with HIPAA, PCI, and other industry standards to safeguard your data. ## Client Stories ### Delta Dental 8 West is the proven software solution partner for Dental InsurTech, supporting the Delta Dental Plans Association and its network of independent member companies with a broad range of technology services spanning platform enhancement, systems integration, product support, and ongoing digital optimisation. For over 25 years, this industry leader has trusted us to transform the delivery of healthcare benefits. [View the Delta Dental project](https://8west.ie/sectors/health-insurtech#DeltaDental) ### ONEHOPE Wine 8 West transformed ONEHOPE Wine's mobile platform with React Native, creating a unified, high-performance app that enhances product discovery, streamlines shopping journeys, and drives ecommerce growth. [View the ONEHOPE Wine project](https://8west.ie/sectors/ecommerce#OneHopeWine) ### LifeWave 8 West delivered an enterprise-grade CMS implementation for LifeWave, supporting a multi-lingual, multi-market direct selling organisation. [View the LifeWave project](https://www.sanity.io/projects/lifewave) ### Estée Lauder Companies As a trusted development partner to the Estée Lauder Companies (ELC) for over 13 years, we deliver premium digital experiences for ELC and its global brands. Combining design thinking, UX strategy, and pixel-perfect development, we create high-performing platforms that bring each brand to life. From luxury ecommerce to AI-driven innovation, our work is defined by an unwavering commitment to quality, creativity and technical excellence. [Visit Estée Lauder](https://www.esteelauder.com/) ### TriForza Together, TriForza and 8 West combine advanced benefit management technology with deep engineering and consulting expertise to deliver intelligent solutions that modernise and elevate the dental benefits ecosystem. [View the TriForza partnership](https://8west.ie/partners/health-insurtech#anchor_partners_triforza) ## Let’s Realise Your Vision Together Start your journey today with a no-obligation consultation to explore how **8 West** can drive your digital transformation. ### 8 West Consulting Headquarters - [ +353 21 492 5100](tel:+353214925100) - [info@8west.ie](mailto:info@8west.ie) - [Building 1, University Technology Centre, Curraheen Road, Cork, T12 AY18, Ireland](https://www.google.com/maps/place/8+West+Consulting/@51.8742556,-8.5436426,17z/data=!4m6!3m5!1s0x48448e1bcf549e5b:0x5cb764b948c334f!8m2!3d51.8742556!4d-8.5410677!16s%2Fg%2F1tjrpcvx) # Health InsurTech ## Empowering Care ### Transforming the Delivery of Healthcare Benefits With over two decades of Benefit Management experience, 8 West is trusted by tier-one brands for our reliability, security, and innovative approach. ## Why Leading Health and Dental Insurers Partner with 8 West We help insurers modernise critical platforms while protecting operational stability, regulatory compliance, and member trust. With deep domain expertise across claims, provider services, digital portals, and payments, 8 West combines strategic consulting with hands-on engineering to deliver systems that scale, perform, and endure. ## Industry Expertise ### Claims Management Health and dental insurers are under constant pressure to process claims faster, reduce administrative costs, meet evolving regulatory requirements, and modernise legacy systems without disrupting day-to-day operations. Many organisations struggle with fragmented platforms, manual workflows, and rising operational risk. This is where 8 West, with 25 years of designing and delivering enterprise-grade claims management platforms, partners with insurers to simplify complexity and deliver measurable improvement. We are leaders in claims systems, helping clients improve accuracy, speed, and control through scalable automation and AI-forward claims review capabilities. ### Digital Portals We design and build secure, accessible portals that make it easier for members, providers, brokers, and employers to interact with your organisation. Our portals reduce call-centre dependency, improve data accuracy, and deliver a consistent digital experience aligned with ADA and WCAG standards strengthening your digital customer engagement. ### Fraud, Waste and Abuse We build AI-forward technology solutions with deep expertise in FWA analysis to detect anomalies, flag suspicious patterns, and strengthen programme integrity. ### Provider Services We streamline provider onboarding, credentialing, and communications through modern platforms designed to enhance operational efficiency and engagement. ### Billing and Payment Services We develop secure, compliant billing and payment solutions that simplify complex payer workflows and improve the overall customer experience. ### Patient Service and Agent Support We design integrated service tools that equip teams with automation, insights, and AI-driven support to improve customer engagement and response times. ### Reporting and Data Analytics We deliver advanced analytics platforms that provide real-time insights, operational reporting, and data-driven decision support. ## Our Health InsurTech Experience - **25+ years** of experience within the industry - **100M+ claims** annually processed through systems we develop - **$10B+ in payments** processed annually - **150+ eligibility searches** annually through portals we develop Our clients benefit from: - Deep domain and system knowledge to help grow your business - Increased speed and accuracy of claims processing - Peace of mind through industry-leading security - Savings by reducing administrative costs ## Delta Dental **UI/UX · Web · Product · AI** Delta Dental Plans Association (DDPA), the leading dental benefits provider in the US, relies on 8 West for the engineering and consulting expertise that underpins the services it provides to its member companies. Across the Delta Dental network, member companies partner with 8 West to streamline operations in claims processing, member services, and regulatory compliance. [Visit Delta Dental](https://www.deltadental.com/) ### Delta Dental Member Companies - Delta Dental of Washington - Delta Dental of New Jersey - Delta Dental of Iowa - Delta Dental of Wisconsin - Delta Dental of Arkansas - Delta Dental of Rhode Island - Delta Dental of Massachusetts - Delta Dental of Minnesota - Delta Dental of California - Delta Dental of Arizona - Delta Dental of Michigan - Delta Dental of Pennsylvania - Delta Dental of Idaho ## Client Testimonial > “8 West provided valuable external validation of our cloud posture and a clear roadmap for ongoing enhancement. Their expertise added real clarity and reinforced the strength of our cloud strategy.” **Garry Bennett, Software Program Director — Advanced Medical Services** ## Our Clients and Partners ### TriForza Our teams provide Development, Architecture, Testing, and Creative expertise across TriForza’s Benefit Management Solutions to strengthen platform capabilities and support payer operations. [Visit TriForza](https://triforza.com/) ### Advanced Medical Services 8 West supports Advanced Medical Services with a structured cloud posture review of their MedApp Occupational Health platform, offering independent validation, strengthening their security and operational design, and delivering a focused roadmap to guide ongoing improvement and ensure continued confidence for enterprise clients. [Visit Advanced Medical Services](https://advancedmedicalservices.ie/) ### Elevance Health A long-standing client of over 20 years, 8 West has provided architectural, development, QA, and project management support to Elevance Health. [Visit Elevance Health](https://www.elevancehealth.com/) ## A Trusted Partner for Complex Health and Dental Platforms Whether you are modernising legacy systems, launching new digital services, or strengthening operational resilience, 8 West brings the domain expertise, technical capability, and delivery discipline required for regulated insurance environments. **Let’s discuss how we can support your organisation’s next phase of growth.** [Contact us today](https://8west.ie/about-us/contact-us) ## FAQs ### Q1: Does 8 West have dental and health insurance technology experience? Yes. 8 West has decades of experience across claims, eligibility, utilisation management, member and provider portals, benefits administration and compliance. Dental and health insurance technology is one of our two core specialisms. ### Q2: Do you work with US dental and health insurance payers? Yes. Much of our Health InsurTech work is for US dental, vision and health payers and benefits administrators. We have a US office in Seattle, and engagements run to US regulatory requirements, including HIPAA. ### Q3: How does 8 West protect PHI and support HIPAA compliance? We address PHI, HIPAA requirements, secure architecture, access controls, audit trails and data handling from the start of each engagement. 8 West is ISO 27001 certified and applies the same discipline to its own operations. ### Q4: Can you integrate dental and health insurance platforms? Yes. We integrate claims, benefits administration, eligibility, provider data and adjacent systems, whether legacy, cloud or a mix of both. ### Q5: Do you work with benefits management platform vendors? Yes. As a professional services partner to TriForza, we implement, integrate and extend existing platforms when replacement is unnecessary. You get the outcome without a rebuild. ### Q6: Which organisations do you support in Health InsurTech? Dental, vision and health insurers; benefits administrators; providers; dental support organisations; and technology vendors. We help them modernise core processes, connect legacy and cloud platforms, automate operations and build secure, compliant products. A fixed-price Impact Engagement is a low-risk way to start. ## Our Other Sectors - [Ecommerce](https://8west.ie/sectors/ecommerce) - [Back to main sectors page](https://8west.ie/sectors) ## Let’s Realise Your Vision Together Start your journey today with a no-obligation consultation to explore how **8 West** can drive your digital transformation. ### 8 West Consulting Headquarters - [+353 21 492 5100](tel:+353214925100) - [info@8west.ie](mailto:info@8west.ie) - [Building 1, University Technology Centre, Curraheen Road, Cork, T12 AY18, Ireland](https://www.google.com/maps/place/8+West+Consulting/@51.8742556,-8.5436426,17z/data=!4m6!3m5!1s0x48448e1bcf549e5b:0x5cb764b948c334f!8m2!3d51.8742556!4d-8.5410677!16s%2Fg%2F1tjrpcvx) # ECOMMERCE ## UNIFIED EXPERIENCES ### Boosting Brand Impact Through Seamless Experiences Our technical expertise allows us to optimise ecommerce platforms, enhance user experiences, and drive higher conversions with seamless, scalable solutions. ## Shopify + Sanity Scale storytelling across every touchpoint by unifying Sanity’s enterprise-grade structured content with Shopify’s powerful commerce platform. Each best-in-class on its own, unrivalled together for retailers. ## Our Certifications ### Shopify Plus Partner 8 West specialise in Shopify setup and migrations, building unified commerce solutions that span every channel. From start-ups to scaling mid-market brands to complex enterprise environments, we streamline commerce operations and systems integrations to unlock growth, agility, and speed-to-market. [Learn more about 8 West’s Shopify Plus Partner certification](https://www.shopify.com/partners/directory/partner/8-west-consulting) ### Sanity Certified Partner As a Sanity Certified partner, we use Sanity to bring structure and adaptability to the content layer of ecommerce. This enables teams to tailor every workflow, automate tasks with AI, and power content-rich storefronts from structured content. [Learn more about 8 West’s Sanity Certified Partner badge](https://www.sanity.io/agency-partners/8-west-consulting) ## Industry Expertise We have a deep background and extensive experience working with Regulated Health & Dental companies, where trust, accessibility, and reliability are essential. Alongside our work with Luxury Beauty and Direct Selling brands, this experience informs how we plan, design, build, and grow ecommerce platforms. ### Strategy - Ecommerce strategy & technical road mapping - Shopify & Shopify Plus planning - Headless & composable commerce strategy - Ecommerce strategy & technical road mapping - SEO & AI-driven search optimisation ### Creative - Information architecture for ecommerce journeys - User research & accessibility testing - Inclusive UX/UI & journey-centric design - Pixel-perfect front-end development - Brand strategy & identity for ecommerce - ADA & accessibility-aligned experience design ### Technology - Custom Shopify builds & theme engineering - Shopify migrations & replatforming - Headless CMS implementations (Sanity/Contentful) - Custom app development - ERP, CDP, DAM, fulfilment, finance, loyalty, & PIM integrations - Backend development & systems integrations ### Growth - A/B testing & conversion optimisation - SEO & Core Web Vitals improvements - Performance analytics & event tracking - Continuous feature evolution & development - Performance tuning, support & monitoring - KPI optimisation ## ONEHOPE WINE **UI/UX · Web** 8 West transformed ONEHOPE Wine’s mobile platform with React Native, creating a unified, high-performance app that enhances product discovery, streamlines shopping journeys, and drives ecommerce growth. [Read the ONEHOPE Wine case study](https://www.linkedin.com/pulse/case-study-how-we-unified-onehope-wines-app-react-native-wfc7e/?trackingId=IJ40bXBX%2BfqDz95M2R3rWA%3D%3D) ## Client Work ### Estée Lauder We’ve partnered with Estée Lauder and some of its global brands, including Jo Malone London, MAC, Clinique, Darphin Paris and Aveda delivering scalable platforms and consistent, high-quality experiences across digital touchpoints. [Visit Estée Lauder](https://www.esteelauder.com/) ### Ted Lasso Store Richmond 8 West supports the Ted Lasso Store Richmond with Shopify enhancements across UX, SEO, and analytics, creating a smoother experience and enabling continuous optimisation. [Visit Ted Lasso Store Richmond](https://www.tedlassostorerichmond.com/) ### Avon US For over 20 years, 8 West has delivered enterprise ecommerce platforms for AVON US, supporting the intricate workflows and scale required by a direct selling model. [Visit Avon](https://www.avon.com/) ### Sunrider 8 West supports Sunrider with digital solutions that enhance the direct-selling experience, streamline operations, and strengthen the connection between consultants and customers across markets. [Visit Sunrider](https://us.sunrider.com/) ## Client Testimonials ### Avon USA > “8 West delivered a highly professional and comprehensive assessment of our cloud environment. Their team combined deep technical expertise with a practical understanding of our operational priorities, giving us clear visibility into what matters most. The review provided an actionable roadmap that strengthens our focus on performance, reliability, and operational readiness—especially as we plan for major events like Black Friday and Cyber Monday. The engagement was exceptionally well-structured and collaborative, and the outputs have had an immediate positive impact on our planning.” **Sandra DiMarino, Senior IT Manager — Avon USA** ### ONEHOPE Wine > “Working with 8 West has truly changed the way we do business. In my 30 years of experience, I’ve never found a partner who’s so dedicated and collaborative. They’re always thinking about how to improve our platform, performance, and costs, and they’re there whenever we need them—even on weekends and holidays. Their innovative ideas and deep expertise have not only given us real, measurable results but have also completely shifted the way we approach development and innovation. With 8 West, success always feels like a shared effort, and it’s clear they’re fully invested in helping us succeed.” **Elana Gold, Chief Growth Officer — ONEHOPE Wine** ### Zembro > “Finding a Shopify partner with ISO 27001 discipline and a real understanding of the regulated space is rare. 8 West has been outstanding in this regard. Their command of Shopify and its app ecosystem has helped us simplify our landscape and move faster. Separately, their work integrating new remote monitoring devices has expanded our platform and strengthened the safety we deliver to our customers.” **Caroline Van Zele, CEO — Zembro** ## LIFEWAVE **CMS · Direct Selling** 8 West partnered with LifeWave to redesign its multi-market, multi-lingual website using Sanity as an enterprise CMS, enabling content teams to manage updates independently across global markets. The solution integrated seamlessly with existing systems while supporting accessibility, governance, and scalable growth. [Read about the LifeWave project on Sanity.io](https://www.sanity.io/projects/lifewave) ## Trusted by Leaders & Innovators 8 West’s clients include: - Jo Malone London - Levi’s - KidKraft - Estée Lauder - Nestlé - Kendo Brands - Clinique - Ralph Lauren - Nature’s Bounty - MAC Cosmetics - ONEHOPE Wine - Ted Lasso Store Richmond - Darphin Paris - Fenty Beauty - LiveHealth Online - Smashbox - Avon - Sunrider - Bath & Body Works - IMAGE Skincare - Club Monaco [Contact us today](https://8west.ie/about-us/contact-us) ## FAQs ### Q1: Which ecommerce platforms does 8 West work with? Shopify, where 8 West is a Shopify Plus Partner, and custom platforms. We select the architecture around scale, integration needs and your long-term roadmap. ### Q2: Can you assess our ecommerce platform before we invest? Yes. Our Ecommerce Platform Assessment and Customer Journey Review evaluates platform health, scalability and customer experience at a fixed price, so investment decisions rest on evidence. ### Q3: How do you improve ecommerce conversion rates? We combine UX review, data analysis and customer journey mapping to find where customers drop off, then prioritise improvements by commercial impact and feasibility. ### Q4: Do you build ecommerce experiences for luxury and premium brands? Yes. We have delivered digital platforms for global consumer brands where brand consistency, visual quality and premium customer experience are commercial requirements, including multi-market rollouts across Europe. ### Q5: Can you improve mobile ecommerce performance? Yes. We use mobile-first design and engineering to improve speed, usability and brand consistency across devices, where most ecommerce traffic now sits. ### Q6: How do you balance ecommerce brand experience and site performance? We treat them as one problem. Design and engineering work together so rich brand experiences remain fast, scalable and reliable. ## Let’s Realise Your Vision Together Start your journey today with a no-obligation consultation to explore how **8 West** can drive your digital transformation. ### 8 West Consulting Headquarters - [+353 21 492 5100](tel:+353214925100) - [info@8west.ie](mailto:info@8west.ie) - [Building 1, University Technology Centre, Curraheen Road, Cork, T12 AY18, Ireland](https://www.google.com/maps/place/8+West+Consulting/@51.8742556,-8.5436426,17z/data=!4m6!3m5!1s0x48448e1bcf549e5b:0x5cb764b948c334f!8m2!3d51.8742556!4d-8.5410677!16s%2Fg%2F1tjrpcvx) # Impact Engagements ## Clarity from Complexity ## Fast, Focused Assessments with Measurable Impact Our Impact Engagements are tightly scoped, fixed-price initiatives designed to deliver clarity and momentum quickly. Each engagement focuses on a specific area of risk, performance, or opportunity, providing objective assessment and practical recommendations that teams can act on immediately. The outcome is measurable progress, with clearer priorities and decisions grounded in evidence. These assessments help improve system performance, strengthen compliance posture, and address customer experience issues where they have the greatest impact. ## Architecture Engagements ### Extended Well-Architected Review Leverages the familiar AWS Well-Architected Framework principles across your entire architecture for a deeper, end-to-end evaluation. This comprehensive review examines all six pillars in greater depth than a standard AWS review and delivers a detailed remediation roadmap, ensuring your systems are robust, optimised, and aligned with best practices on the cloud and beyond. [Explore workshop](https://8west.ie/hubfs/SEO_optimized_media/Impact_Engagements_PDFs/8%20West%20Consulting%20-%20Extended%20Well-Architected%20Review.pdf) ### Salesforce Architecture & Optimisation Review The Salesforce Architecture & Optimisation Review evaluates the design, scalability, performance, and governance of your Salesforce environment, or your readiness to implement or migrate. Aligned to Salesforce and AWS Well-Architected principles, it assesses architecture, data, automation, integrations, and security to identify risks and inefficiencies. The outcome is a clear remediation roadmap and modernisation blueprint, linking technical improvements to measurable business impact and scalable platform growth. [Explore workshop](https://8west.ie/hubfs/SEO_optimized_media/8%20West%20Consulting%20-%20Salesforce%20Architecture%20&%20Optimization%20Review%20%5Bv1a%5D.pdf) · [View our AppExchange listing](https://appexchange.salesforce.com/appxListingDetail?listingId=abff3579-8200-4970-96f6-61784dcb2bc6&tab=r) ### Observability & Performance Bootcamp A hands-on engagement designed to establish strong performance and observability foundations for cloud, on-prem, or hybrid platforms. Delivered over a short, time-boxed period, the bootcamp creates end-to-end visibility across user experience, applications, APIs, and infrastructure. It provides objective performance baselines, highlights bottlenecks and scaling risks, and defines KPIs aligned to business outcomes, equipping teams with the insight and artefacts needed to optimise with confidence as systems evolve. [Explore workshop](https://8west.ie/hubfs/SEO_optimized_media/Impact_Engagements_PDFs/8%20West%20Consulting%20-%20Observability%20&%20Performance%20Bootcamp.pdf) ### Strategic SDLC Maturity Assessment The SDLC Review is a structured engagement that helps growing organisations scale delivery without increasing friction or instability. It evaluates the full Software Development Life Cycle, from product strategy and roadmap governance through to engineering and operations, to uncover systemic misalignment, hidden dependencies, and delivery bottlenecks. The outcome is a clear diagnostic and prioritised transformation roadmap, providing leadership with practical recommendations and a board-ready view of the structural changes required to enable sustainable, scalable velocity. [Explore workshop](https://8west.ie/hubfs/SEO_optimized_media/Impact_Engagements_PDFs/8%20West%20Consulting%20-%20Strategic%20SDLC%20Maturity%20Assessment.pdf) ## AI & Innovation Engagements ### AI Enablement for Enterprise Development Teams A structured engagement designed to embed AI into enterprise software delivery in a secure and repeatable way. This engagement evaluates your current SDLC, tooling, and governance model, then defines a tailored AI-enabled workflow aligned to your architecture and delivery practices. It introduces context engineering, agent workflows, and review checkpoints that improve speed and consistency without compromising quality or control. The outcome is a clear roadmap, practical templates, and a rollout plan that supports confident, enterprise-wide adoption. [Explore workshop](https://8west.ie/hubfs/SEO_optimized_media/Impact_Engagements_PDFs/8%20West%20Consulting%20-%20AI%20Enablement%20for%20Enterprise%20Development%20Teams.pdf) ### AI Use Case Workshop The AI Use Case Workshop is a business-first engagement that helps organisations identify and prioritise high-value AI opportunities across real workflows. It maps how work is done today, assesses pain points and data constraints, and evaluates where AI can safely automate or augment outcomes. The result is a scored use case backlog, clear pilot plan, and phased implementation roadmap, giving leadership a practical, low-risk path from AI ideas to measurable business impact. [Explore workshop](https://8west.ie/hubfs/SEO_optimized_media/Impact_Engagements_PDFs/8%20West%20Consulting%20-%20AI%20Use%20Case%20Workshop.pdf) ## Compliance & Security Engagements ### Accessibility & Inclusion Audit & Roadmap A comprehensive evaluation of your digital experience against WCAG 2.2 AA standards, designed to identify accessibility risks, usability barriers, and inclusion gaps across desktop, mobile, and assistive technology scenarios. This engagement delivers a structured set of findings and a prioritised remediation roadmap, enabling product, design, engineering, and content teams to improve accessibility with confidence while strengthening compliance posture and overall experience quality. [Explore workshop](https://8west.ie/hubfs/SEO_optimized_media/Impact_Engagements_PDFs/8%20West%20Consulting%20-%20Accessibility%20&%20Inclusion%20Audit%20&%20Roadmap.pdf) ### GRC Compliance Gap Assessment A structured, fixed-scope impact engagement designed to provide a clear view of your organisation’s governance, risk, and compliance maturity. Through executive alignment and evidence-led reviews, we assess how effectively GRC structures, processes, and controls operate in practice. The outcome is a maturity assessment and prioritised, risk-based roadmap, giving leadership clear visibility of key gaps, regulatory exposure, and the actions required to strengthen compliance posture and resilience. [Explore workshop](https://8west.ie/hubfs/SEO_optimized_media/Impact_Engagements_PDFs/8%20West%20Consulting%20-%20GRC%20Compliance%20Gap%20Assessment.pdf) ### ISO 27001 Readiness Review A structured, fixed-scope impact engagement designed to provide a clear, risk-based view of your organisation’s readiness for ISO 27001 certification. Through executive alignment and evidence-led reviews across Clauses 4–10 and Annex A controls, we assess how information security is governed, managed, and operated in practice. The outcome is a comprehensive gap analysis, control maturity assessment, and prioritised remediation roadmap, giving leadership clear visibility of certification readiness, key risks, and the actions required to achieve audit confidence. [Explore workshop](https://8west.ie/hubfs/SEO_optimized_media/Impact_Engagements_PDFs/8%20West%20Consulting%20-%20Iso%2027001%20Readiness%20Review.pdf) ### NIST CSF 2.0 Maturity Review A structured engagement designed to assess and benchmark your organisation’s cybersecurity maturity against the NIST Cybersecurity Framework (CSF) 2.0 in a clear, risk-focused way. This engagement evaluates how security is governed, implemented, and operated across your organisation, identifying material gaps and aligning findings to your business risk appetite. It delivers a prioritised, actionable roadmap, maturity scorecards, and an executive-ready summary, enabling informed decision-making, improved regulatory readiness, and a clear path to strengthening resilience. [Explore workshop](https://8west.ie/hubfs/8W%20NIST%20CSF%20Readiness%20Review%20v1a.pdf) ## Strategy & Design Engagements ### Business-Technology Alignment Assessment The Business–Technology Alignment Assessment helps leadership teams make clear, defensible technology decisions aligned to business strategy. Using a structured Business Aptitudes framework, it connects strategic priorities, such as innovation, scale, risk, and change, to real technology implications, creating alignment across executives and technical leaders. The outcome is a clear alignment scorecard and decision-ready recommendations, giving leaders visibility into trade-offs and confidence in the technology choices that will best support long-term success. [Explore workshop](https://8west.ie/hubfs/SEO_optimized_media/Impact_Engagements_PDFs/8%20West%20Consulting%20-%20Business-Technology%20Alignment%20Assessment.pdf) ### Ecommerce Platform Assessment & Customer Journey Review An independent, expert-led assessment designed to give senior ecommerce leaders clear insight before committing to change. This engagement evaluates the health and scalability of the ecommerce platform alongside a structured review of the end-to-end customer journey. It identifies where the platform and experience enable growth, where they introduce friction or risk, and which targeted improvements will deliver the greatest commercial impact. The outcome is a clear, prioritised set of findings and recommendations that support confident decisions around optimisation, investment, or platform evolution. [Explore workshop](https://8west.ie/hubfs/SEO_optimized_media/Impact_Engagements_PDFs/8%20West%20Consulting%20-%20Ecommerce%20Platform%20Assessment%20&%20Customer%20Journey%20Review.pdf) ### Experience Design Optimisation Assessment A structured, evidence-led evaluation of design, UX, and conversion effectiveness across priority digital and ecommerce journeys. This engagement identifies experience risk, friction, and inefficiencies that quietly undermine conversion, trust, and growth. Through expert-led evaluation and supporting evidence, findings are translated into a prioritised optimisation roadmap aligned to commercial impact, effort, and feasibility, enabling teams to focus on the changes that will deliver the greatest measurable value. [Explore workshop](https://8west.ie/hubfs/SEO_optimized_media/Impact_Engagements_PDFs/8%20West%20Consulting%20-%20Experience%20Design%20Optimisation%20Assessment.pdf) ## FAQs ### Q1: What does an Impact Engagement deliver? Each Impact Engagement is fixed in scope and price and delivers a defined output: an assessment, maturity scorecard, gap analysis or prioritised roadmap, with recommendations your team can act on. The output stands on its own, whether or not you commission further work. ### Q2: How much does an Impact Engagement cost? Every Impact Engagement is fixed price, agreed before work starts. Cost depends on the engagement and scope. A 30-minute scoping call confirms the exact price and timeline, with no obligation to proceed. ### Q3: How long does an Impact Engagement take? Most Impact Engagements run two to six weeks, depending on scope. The scoping call confirms price and timeline, so you know the end date before you commit. ### Q4: Which Impact Engagement is right for my organisation? A 30-minute scoping call identifies your highest-priority risk or opportunity and recommends the most relevant engagement. If none fits, we say so. ### Q5: Can an Impact Engagement lead to a wider transformation programme? Yes. It is designed as a low-risk starting point: the output gives you evidence for investment decisions and a clear next step for a broader programme, and it stands alone if you go no further. ### Q6: Who commissions an Impact Engagement? Technology, operations and compliance leaders: typically a CIO, CTO, COO or head of compliance who needs an objective, evidence-based view before committing budget. ## Something Missing? Let us know what you need. Whether it’s a unique scope, timeline, or set of priorities, we’ll tailor an approach that fits. Let’s move forward in a way that works for you! **Contact Us Today** ## Let’s Realise Your Vision Together Start your journey today with a no-obligation consultation to explore how **8 West** can drive your digital transformation. ### 8 West Consulting Headquarters - [ +353 21 492 5100](tel:+353214925100) - [info@8west.ie](mailto:info@8west.ie) - [Building 1, University Technology Centre, Curraheen Road, Cork, T12 AY18, Ireland](https://www.google.com/maps/place/8+West+Consulting/@51.8742556,-8.5436426,17z/data=!4m6!3m5!1s0x48448e1bcf549e5b:0x5cb764b948c334f!8m2!3d51.8742556!4d-8.5410677!16s%2Fg%2F1tjrpcvx) # INSIGHTS ## CATCH UP ON OUR LATEST DEVELOPMENTS The Insights page brings together 8 West's articles, whitepapers, and webinars. Featured content and the post listing are updated on the live site as new items are published. ## Featured Explore featured articles, whitepapers, and webinars on the live Insights page. ## Browse Insights The live listing can be filtered by content type—articles, webinars, and whitepapers—and by topic. The order and number of posts may change over time; the listing on the website is the source for the current content. [Browse the current Insights](https://8west.ie/insights) Individual articles, whitepapers, and webinars are available at: `https://8west.ie/insights/{post-specific-name}` The post-specific name in the URL identifies an individual item. This URL pattern applies to articles, whitepapers, and webinars, but not to case studies. The `/insights/case-studies` path and all paths beneath it are reserved for case studies and are not part of the Insights blog listing. ## Let’s Realise Your Vision Together Start your journey today with a no-obligation consultation to explore how **8 West** can drive your digital transformation. ### 8 West Consulting Headquarters - [+353 21 492 5100](tel:+353214925100) - [info@8west.ie](mailto:info@8west.ie) - [Building 1, University Technology Centre, Curraheen Road, Cork, T12 AY18, Ireland](https://www.google.com/maps/place/8+West+Consulting/@51.8742556,-8.5436426,17z/data=!4m6!3m5!1s0x48448e1bcf549e5b:0x5cb764b948c334f!8m2!3d51.8742556!4d-8.5410677!16s%2Fg%2F1tjrpcvx) # CASE STUDIES ## REAL-WORLD RESULTS The Case Studies page lists 8 West's existing case studies. The collection can change over time and is organised by each case study's main sector and labels. Use the filters on the live page to explore the current collection. [Browse the current case studies](https://8west.ie/insights/case-studies) Each case study has its own page at: `https://8west.ie/insights/case-studies/{case-study-specific-name}` The case-study-specific name in the URL identifies the individual case study. The live listing is the source for the current case studies, their order, sectors, labels, and links. ## Let’s Realise Your Vision Together Start your journey today with a no-obligation consultation to explore how **8 West** can drive your digital transformation. ### 8 West Consulting Headquarters - [+353 21 492 5100](tel:+353214925100) - [info@8west.ie](mailto:info@8west.ie) - [Building 1, University Technology Centre, Curraheen Road, Cork, T12 AY18, Ireland](https://www.google.com/maps/place/8+West+Consulting/@51.8742556,-8.5436426,17z/data=!4m6!3m5!1s0x48448e1bcf549e5b:0x5cb764b948c334f!8m2!3d51.8742556!4d-8.5410677!16s%2Fg%2F1tjrpcvx) # Partners ## Collaborating for Success ## Preferred Partners While we remain fiercely technology agnostic to prioritise your business goals, we recognise that true acceleration often requires a proven ecosystem. We have cultivated deep strategic alliances with these best-in-class providers to eliminate delivery risk and fast-track value. By leveraging our preferred status, we grant you direct access to specialised accelerators and advanced support channels, ensuring your critical infrastructure is implemented with speed, precision, and enterprise-grade resilience. ### Explore Our Preferred Partners - [Triforza](https://8west.ie/partners/health-insurtech#anchor_partners_triforza) - [Shopify](https://8west.ie/partners/ecommerce#anchor_partners_shopify) - [Datadog](https://8west.ie/partners/devops#anchor_partners_datadog) - [Sanity](https://8west.ie/partners/content-management#anchor_partners_sanity) - [AWS](https://8west.ie/partners/cloud-accessibility-layer-web#anchor_partners_amazon-web-services) - [Salesforce](https://8west.ie/partners/health-insurtech#anchor_partners_salesforce) - [Snowflake](https://8west.ie/partners/data#anchor_partners_snowflake) - [Liminal](https://8west.ie/partners/ai#anchor_partners_liminal) - [OX Security](https://8west.ie/partners/devops#anchor_partners_ox-security) ## All Partners Beyond our core alliances, we maintain active capabilities across the wider technology landscape. Whether you require niche InsurTech modules, specialised DevOps tooling, or capabilities across the ecommerce spectrum, we identify and integrate the best-of-breed solutions that fit your specific architectural requirements. ### Partners by Service - [Health Insurtech](https://8west.ie/partners/health-insurtech) - [DevOps & Security](https://8west.ie/partners/devops) - [Ecommerce](https://8west.ie/partners/ecommerce) - [Content Management](https://8west.ie/partners/content-management) - [AI](https://8west.ie/partners/ai) - [Data](https://8west.ie/partners/data) - [Cloud](https://8west.ie/partners/cloud) ### How We Support Clients We support clients with: - Vendor selection and technical due diligence - Architecture advisory and platform rationalisation - RFP technical evaluation - Modernisation and migration strategy - Integration of niche or best-of-breed tooling Our approach is disciplined. We assess architectural fit, scalability, security posture, operational overhead, and long-term maintainability before recommending or integrating any solution. ## Integrated Delivery & Orchestration We move beyond transactional vendor relationships to true technical integration. By embedding our engineering teams directly within these partner ecosystems, we bridge the gap between out-of-the-box product capabilities and your specific business logic. This ensures a unified, conflict-free architecture where every component of your stack communicates seamlessly. ## Driving Value & Continuous Innovation Technology platforms evolve. So should your implementation. We maintain active feedback loops with partner engineering teams and continuously assess emerging features, roadmap changes, and optimisation opportunities. This enables our clients to: - Improve performance and system resilience - Optimise platform cost structures - Introduce new capabilities without architectural disruption - Maintain a secure and compliant baseline while innovating We treat your technology stack as a long-term growth engine, not a one-time deployment. ## Partner with 8 West We work at the intersection of complex insurance ecosystems and modern technology platforms. Our clients include established payers and growth-stage InsurTech organisations operating in regulated, high-volume environments. If you are a technology vendor seeking: - Proven implementation capability within US insurance markets - Deep domain expertise in dental and health insurance - Engineering-led integration across complex enterprise stacks - Access to established payer relationships - Added go-to-market capability through a trusted delivery partner We would welcome a conversation. Our team brings disciplined architecture, hands-on engineering depth, and real-world deployment experience across regulated environments. We do not operate as a referral channel. We implement, integrate, optimise, and stand behind the outcome. To explore partnership opportunities, [contact us](https://8west.ie/about-us/contact-us) to connect with our partnerships team. ## Our Certifications - [West Assured (Ireland) ISO/IEC 27001 Certification](https://westassured.ie/) - Amazon Web Services Certification - [FinOps Certification](https://www.finops.org/) - [FinOps Focus Analyst Certification](https://www.finops.org/) - [FinOps Practitioner Certification](https://www.finops.org/) - [Snowflake Snowpro Core Certification](https://www.snowflake.com/) - [Shopify Plus Partner Badge](https://www.shopify.com/partners/directory/partner/8-west-consulting) - [Microsoft Azure Certification](https://marketplace.microsoft.com/en-us/partners/6279f41f-2c9c-4104-9456-1d60c9040f3f/overview) - [Google Cloud Certification](https://cloud.google.com/find-a-partner/partner/8-west-consulting) - [Sanity Partner Certification](https://www.sanity.io/agency-partners/8-west-consulting) - [OpenAI Partner Network Certification](https://oaipartnernetwork.credential.net/cf5d7b01-3e08-492e-8f4a-3de33ccae37a#acc.PbBXJQSV) - [Contentful Partner](https://www.contentful.com/) - [Datadog Partner Certification](https://partners.datadoghq.com/s/PartnerDirectoryDetail?pid=001VY00000BaI07YAF) - [ISACA Certification](https://www.isaca.org) - [Lovable Partner Certification](https://lovable-partner-directory.lovable.app/partners/8-west) ## Our Partners - [Amazon Web Services (AWS) Partner Network](https://partners.amazonaws.com/partners/0018a00001mRu4RAAS/) - [Google Cloud Partners Directory](https://cloud.google.com/find-a-partner/) - [Zesty](https://zesty.co/) - [Salesforce](https://www.salesforce.com/) - [Snowflake](https://www.snowflake.com/) - [Datadog](https://partners.datadoghq.com/s/PartnerDirectoryDetail?pid=001VY00000BaI07YAF) - [OX Security](https://www.ox.security/channel-partners/) - [Algolia](https://www.algolia.com/) - [Triforza](https://triforza.com/) - [Liminal AI](https://www.liminal.ai/) - [Contentful](https://www.contentful.com/) - [Sanity](https://www.sanity.io/agency-partners/8-west-consulting) - [Microsoft Azure](https://azure.microsoft.com/) - [Lovable](https://lovable-partner-directory.lovable.app/partners/8-west) ## Let’s Realise Your Vision Together Start your journey today with a no-obligation consultation to explore how **8 West** can drive your digital transformation. ### 8 West Consulting Headquarters - [ +353 21 492 5100](tel:+353214925100) - [info@8west.ie](mailto:info@8west.ie) - [Building 1, University Technology Centre, Curraheen Road, Cork, T12 AY18, Ireland](https://www.google.com/maps/place/8+West+Consulting/@51.8742556,-8.5436426,17z/data=!4m6!3m5!1s0x48448e1bcf549e5b:0x5cb764b948c334f!8m2!3d51.8742556!4d-8.5410677!16s%2Fg%2F1tjrpcvx) ## Health InsurTech # Modernising the Payer-Member Experience Health and dental payers operate within complex, highly regulated environments where legacy systems, fragmented data, and disconnected user journeys create operational drag. We partner with leading Health InsurTech platforms to eliminate silos, streamline workflows, and modernise the payer-member ecosystem. Our focus is not simply deployment. It is orchestration. By integrating core systems with next-generation digital tools, we design secure, resilient architectures that reduce administrative burden while improving responsiveness, transparency, and member experience. ## TriForza [Visit TriForza](https://triforza.com/) **TriForza** is an **ISO 27001-certified** benefit management platform purpose-built for dental payers. As TriForza's professional services partner, 8 West works alongside their platform team to operate as a single, accountable partnership, combining deep dental domain expertise with modern engineering and delivery capability. TriForza brings benefit management platforms and automation built specifically for dental payers. 8 West adds engineering, cloud, AI, security and consulting capability to implement, integrate, and scale with confidence. ### Key Capabilities Through our close partnership with TriForza, we support dental payers in implementing and integrating: #### Claims Management Dental on Demand is a configurable, secure claims management system tailored specifically for dental and ancillary product administration. We ensure seamless integration with eligibility, provider data, analytics platforms, and downstream systems. #### Digital Portals TriForza’s Digital Platform delivers branded web and mobile experiences across member, provider, and broker segments. We align portal deployments with enterprise identity, data architecture, and operational workflows. #### Reporting & Data Analytics Robust reporting and analytics capabilities that transform operational data into actionable insight. We support data model alignment, performance optimisation, and enterprise reporting integration. #### Utilization Management & FWA Javalin leverages AI to strengthen utilisation management and Fraud, Waste, and Abuse processes. We integrate these capabilities into broader claims and compliance ecosystems. #### Customer Service & Agent Support Contact Center capabilities that support self-service and agent-assisted models. We ensure these systems integrate cleanly with CRM, claims, and core administrative platforms. TriForza’s heritage within the Delta Dental ecosystem, combined with 8 West's engineering-led delivery model, enables payers to accelerate digital transformation without increasing operational complexity. Not sure where to start? Many organisations begin with a short, fixed-price Impact Engagement, typically 2 to 6 weeks, designed to identify priorities and define a clear path forward. [Book a scoping call](https://8west.ie/about-us/contact-us) ## Salesforce [View 8 West's Salesforce AppExchange listing](https://appexchange.salesforce.com/appxListingDetail?listingId=abff3579-8200-4970-96f6-61784dcb2bc6&tab=r) **Salesforce** is a critical platform for Health InsurTech organisations seeking to unify engagement, automate workflows, and scale securely. ### Key Capabilities As a Salesforce partner, 8 West supports insurers and payers across: - Sales Cloud - Service Cloud - Marketing Cloud - Health Cloud We combine platform expertise with deep domain knowledge in healthcare and insurance to: - Design secure, compliant Salesforce architectures - Integrate Salesforce with claims, eligibility, and core systems - Reduce manual processes through automation - Improve data visibility across member and provider interactions - Establish governance frameworks that support long-term scalability We do not approach Salesforce as a one-time implementation. We treat it as a strategic platform requiring ongoing optimisation. If your organisation is seeking to extract greater value from its Salesforce investment, explore our [Salesforce Optimisation Impact Engagement](https://solutions.8west.ie/hubfs/SEO_optimized_media/Impact_Engagements_PDFs/8%20West%20Consulting%20-%20Salesforce%20Architecture%20&%20Optimisation%20Review.pdf), a structured assessment and execution framework designed to: - Identify inefficiencies and technical debt - Improve performance and user adoption - Strengthen data architecture and integration - Deliver measurable operational impact within defined timelines This engagement provides a practical, outcome-focused pathway to move Salesforce from operational tool to strategic growth platform. ## Our Other Partners - [DevOps & Security](https://8west.ie/partners/devops) - [Ecommerce](https://8west.ie/partners/ecommerce) - [Content Management](https://8west.ie/partners/content-management) - [AI](https://8west.ie/partners/ai) - [Data](https://8west.ie/partners/data) - [Cloud](https://8west.ie/partners/cloud) - [Back to main partners page](https://8west.ie/partners) ## Let’s Realise Your Vision Together Start your journey today with a no-obligation consultation to explore how **8 West** can drive your digital transformation. ### 8 West Consulting Headquarters - [ +353 21 492 5100](tel:+353214925100) - [info@8west.ie](mailto:info@8west.ie) - [Building 1, University Technology Centre, Curraheen Road, Cork, T12 AY18, Ireland](https://www.google.com/maps/place/8+West+Consulting/@51.8742556,-8.5436426,17z/data=!4m6!3m5!1s0x48448e1bcf549e5b:0x5cb764b948c334f!8m2!3d51.8742556!4d-8.5410677!16s%2Fg%2F1tjrpcvx) ## Ecommerce # Beyond the Template: Shopify + 8 West for Enterprise-Grade Commerce As a Shopify Partner, we blend **creative excellence** with **composable** architecture and **robust engineering** to ship faster, convert better, and scale securely. - Book a Shopify Discovery Session - Request a UX & Ecommerce Audit ## From Click to Code: How We Partner with Shopify We help brands launch, evolve, and re-platform on Shopify—without sacrificing the engineering rigor enterprises expect. Our teams deliver composable storefronts, custom apps, performance optimisation, and deep integrations that keep operations resilient and marketing agile. As a **Shopify Partner**, we lead with your brand vision and architect for long-term growth, not one-off campaigns. - **Trusted by growth brands:** Zembro, Ted Lasso Store - **Beauty & luxury expertise:** work across the Estée Lauder Companies portfolio - **Track record with icons:** prior collaborations with teams behind global beauty labels now thriving on Shopify ### Creative & UX Brand systems, design language, and CRO-ready UX. ### Custom Shopify Builds Themes, Hydrogen/Storefront API, bespoke apps, checkout extensibility. ### Composable Architecture Shopify + **Sanity/Contentful** for headless, multi-market, omnichannel experiences. ### Performance & SEO Core Web Vitals, SpeedCurve, schema, A/B testing tied to KPIs. ### Enterprise Integrations ERP, CDP, DAM, fulfilment, finance, loyalty, and PIM. ### Impact Engagements (Audits) Fixed-price UX Optimisation Assessment, E-Commerce Strategy Review, Performance Bootcamp, SDLC Maturity. Start with a fixed-price audit. ## Zembro: HealthTech D2C That Moves at Brand Speed ### Challenge Zembro needed a storefront that could support rapid campaign iteration while maintaining reliability and performance across markets. ### What We Built - Custom Shopify theme + **headless CMS** for fast content iteration - Component library for landing pages and campaigns - Checkout enhancements and analytics instrumentation - Performance monitoring and alerting in pre-prod and live ### Outcomes - Faster content publishing and safer releases - Noticeably improved Core Web Vitals and perceived speed - Cleaner data for growth experiments and merchandising ## Shopify at the Core. Composable Around It. We assemble the best stack for your goals—pairing Shopify with Sanity or Contentful for editorial control, adding search, personalisation, and services via APIs. The result is an architecture that’s fast, flexible, and future-proof across countries, catalogues, and channels. - **Storefront:** Next.js/Remix - **Shopify:** Cart / Checkout / Orders - **CMS:** Sanity/Contentful - **Services:** Search, PIM, CDP, ERP - **Observability & QA** Plan your composable roadmap. ## Enterprise-Grade Engineering Meets Shopify Agility - **Architecture:** domain-driven designs, API contracts, IaC - **Quality:** automated testing, preview environments, release hygiene - **Performance:** RUM + synthetics, load testing, Core Web Vitals ownership - **Security & Compliance:** PCI awareness, ISO-aligned practices, data privacy by design - **Observability:** DataDog/New Relic, SpeedCurve dashboards, deploy guards - **Operations:** CI/CD, blue-green/feature flags, runbooks & SLAs Meet the engineers. ## Low Friction. High Impact. Our fixed-price engagements give you immediate clarity and a prioritised action plan—perfect before a re-platform, after a growth spurt, or when performance dips. - **UX Optimisation Assessment** — friction mapping, CRO recommendations - **E-Commerce Strategy Review** — maturity, KPIs, roadmap - **Performance Bootcamp** — CWV uplift plan, monitoring setup - **SDLC Maturity Assessment** — velocity, quality, governance Request an Audit Pack · Book a 30-minute audit scoping call. ## Selected Ecommerce Work - **Zembro:** D2C wearables; custom theme and headless content at pace - **Ted Lasso Store:** campaign commerce built for agility and brand fidelity - **Estée Lauder Companies brands:** launches, re-platform guidance, performance tuning - **Former collaboration, now on Shopify:** work with teams behind a global beauty label that subsequently scaled on Shopify Discuss a similar engagement. ## FAQs ### Q1: Are you a Shopify Partner? Yes. We are an approved Shopify Plus Partner delivering design, development, and integration services for Shopify merchants. [See 8 West's Shopify Plus Partner listing](https://www.shopify.com/partners/directory/partner/8-west-consulting) ### Q2: Do you build composable/"headless" Shopify? Absolutely. We regularly pair Shopify with Sanity or Contentful to create flexible editorial workflows and high-performance storefronts. ### Q3: Can you work with our current Shopify site? Yes — through audits, performance upgrades, UX improvements, or targeted feature builds. ### Q4: Do you support enterprise integrations? Yes. We integrate ERPs, PIMs, CDPs, DAMs, and fulfilment/finance systems with reliable data flows and clear runbooks. ### Q5: What’s the best way to start? Begin with an Impact Engagement (e.g., UX or Performance). You’ll get a prioritised plan and quick wins without long commitments. ### Q6: Does 8 West provide services to migrate to Shopify? Yes. Whether it’s Salesforce, Adobe Commerce (Magento), BigCommerce, WooCommerce or custom platforms, 8 West can perform efficient, end-to-end migrations to Shopify, ensuring seamless integration and minimal downtime. ## Let’s Unlock What Shopify Can Really Do ### Explore the options? Book a Shopify Discovery Session. ### Improve your UX? Request a UX & Ecommerce Audit. ### Get more technical details? Start a talk with Engineering. ## Other Partnership Sectors - [Health InsurTech](https://8west.ie/partners/health-insurtech) - [DevOps & Security](https://8west.ie/partners/devops) - [Content Management](https://8west.ie/partners/content-management) - [AI](https://8west.ie/partners/ai) - [Data](https://8west.ie/partners/data) - [Cloud](https://8west.ie/partners/cloud) - [Back to main partners page](https://8west.ie/partners) ## Let’s Realise Your Vision Together Start your journey today with a no-obligation consultation to explore how **8 West** can drive your digital transformation. ### 8 West Consulting Headquarters - [ +353 21 492 5100](tel:+353214925100) - [info@8west.ie](mailto:info@8west.ie) - [Building 1, University Technology Centre, Curraheen Road, Cork, T12 AY18, Ireland](https://www.google.com/maps/place/8+West+Consulting/@51.8742556,-8.5436426,17z/data=!4m6!3m5!1s0x48448e1bcf549e5b:0x5cb764b948c334f!8m2!3d51.8742556!4d-8.5410677!16s%2Fg%2F1tjrpcvx) ## Content Management # Content Management at Scale Modern content ecosystems demand more than publishing tools. They require structured governance, AI-assisted workflows, and seamless integration across enterprise platforms. We partner with leading headless CMS platforms to design content architectures that are: - Structured and API-first - AI-enabled - Secure and compliant - Built for omnichannel delivery - Scalable across regulated environments For healthcare, insurance, and enterprise organisations, content management must balance agility with governance. We engineer systems that achieve both. ## Sanity [View 8 West's Sanity Partner Certification](https://www.sanity.io/agency-partners/8-west-consulting) **Sanity** is a fully customisable, real-time, API-driven content platform built for structured content. Unlike traditional CMS platforms, Sanity separates content from presentation, enabling flexible delivery across web, mobile, portals, and enterprise systems. We partner with Sanity because it supports modern composable architecture and AI-driven workflows while maintaining full control over content structure and governance. ### Key Capabilities - Real-time collaboration with granular role controls - Fully customisable content models aligned to business logic - API-first delivery via GraphQL and REST - Portable, structured content designed for reuse - Customisable Sanity Studio for domain-specific workflows ### AI and Agentic Workflow Enablement Sanity’s structured model enables intelligent automation, including: - AI-assisted content drafting and enrichment - Automated metadata tagging and taxonomy alignment - Intelligent content reuse across channels - AI-powered content validation against governance rules - Agentic workflows that route, review, and publish content based on predefined logic We help organisations embed AI safely into editorial workflows, ensuring automation enhances productivity without compromising compliance or brand control. ## Contentful [Visit Contentful](https://www.contentful.com/) **Contentful** is an enterprise-grade headless CMS built for scalable, API-driven content delivery. It decouples content from presentation, allowing teams to manage and distribute content across complex digital ecosystems while maintaining governance and performance. ### Key Capabilities - Enterprise scalability for high-traffic environments - Flexible content modelling without rigid templates - REST and GraphQL APIs for deep system integration - Cloud-native infrastructure for performance and reliability - Advanced localisation and multi-market management ### AI-Enabled Content Operations Contentful increasingly supports AI-enhanced workflows, including: - AI-assisted content generation and editing - Automated translation and localisation support - Intelligent content recommendations - Workflow automation for approvals and publishing - Integration with external AI services for personalisation and dynamic content assembly We design architectures that connect Contentful with CRM, CDP, analytics, and regulated core systems, enabling intelligent, data-driven content delivery at scale. ## Other Partnership Sectors - [Health InsurTech](https://8west.ie/partners/health-insurtech) - [DevOps & Security](https://8west.ie/partners/devops) - [Ecommerce](https://8west.ie/partners/ecommerce) - [AI](https://8west.ie/partners/ai) - [Data](https://8west.ie/partners/data) - [Cloud](https://8west.ie/partners/cloud) - [Back to main partners page](https://8west.ie/partners) ## Let’s Realise Your Vision Together Start your journey today with a no-obligation consultation to explore how **8 West** can drive your digital transformation. ### 8 West Consulting Headquarters - [ +353 21 492 5100](tel:+353214925100) - [info@8west.ie](mailto:info@8west.ie) - [Building 1, University Technology Centre, Curraheen Road, Cork, T12 AY18, Ireland](https://www.google.com/maps/place/8+West+Consulting/@51.8742556,-8.5436426,17z/data=!4m6!3m5!1s0x48448e1bcf549e5b:0x5cb764b948c334f!8m2!3d51.8742556!4d-8.5410677!16s%2Fg%2F1tjrpcvx) ## Cloud # Powering Scalable Cloud Solutions Modern enterprises require cloud environments that are secure, resilient, and designed for continuous evolution. We partner with leading cloud providers to design, migrate, and optimise cloud platforms that support regulated workloads, modern applications, and AI-driven innovation. Our focus is not just infrastructure deployment, but architectural discipline, governance, and long-term operational maturity. ## Amazon Web Services (AWS) [View AWS Partner Network listing](https://partners.amazonaws.com/partners/0018a00001mRu4RAAS/) 8 West partners with **AWS** to design and implement secure, scalable cloud platforms across regulated and enterprise environments. **AWS** provides a comprehensive suite of cloud services spanning compute, storage, networking, databases, analytics, AI/ML, security, and serverless technologies. Its global infrastructure enables organisations to deploy applications with high availability and geographic resilience. ### Key Capabilities - **Elastic scalability** — Auto Scaling, serverless services such as AWS Lambda, and container orchestration via ECS and EKS allow workloads to scale dynamically based on demand. - **Global infrastructure footprint** — Multiple regions and availability zones provide redundancy and low-latency access across global markets. - **Broad service ecosystem** — Over 200 services supporting analytics, AI, IoT, edge computing, and modern application development. - **Security and compliance framework** — Encryption at rest and in transit, IAM-based access control, and alignment with major compliance standards. Operates under a well-defined shared responsibility model. - **AI and machine learning integration** — Amazon SageMaker, Bedrock, and related services support model training, deployment, and managed generative AI capabilities. We help organisations implement AWS architectures aligned to operational resilience, cost governance, and regulated data controls. ## Google Cloud [View Google Cloud Partner Directory listing](https://cloud.google.com/find-a-partner/partner/8-west-consulting) 8 West partners with **Google Cloud** to support organisations prioritising advanced analytics, AI innovation, and cloud-native transformation. **Google Cloud** is recognised for its strength in data engineering, AI platforms, and Kubernetes-native infrastructure. ### Key Capabilities - **Vertex AI platform** — Unified tooling for model development, MLOps, and generative AI integration. - **BigQuery analytics engine** — Serverless, high-performance data warehousing designed for real-time and large-scale analytics. - **Kubernetes leadership** — Google originated Kubernetes and offers managed services through GKE for container orchestration at scale. - **Hybrid and multi-cloud capabilities** — Anthos enables workload portability and policy management across cloud and on-prem environments. - **Sustainability leadership** — Operates carbon-neutral infrastructure and continues investing in 24/7 carbon-free energy goals. We design Google Cloud environments that integrate data platforms, AI services, and enterprise systems while maintaining governance and observability. ## Microsoft Azure [View Microsoft Azure Partner listing](https://marketplace.microsoft.com/en-us/partners/6279f41f-2c9c-4104-9456-1d60c9040f3f/overview) 8 West partners with **Microsoft Azure** to support organisations modernising infrastructure while maintaining alignment with existing Microsoft ecosystems. **Microsoft Azure** delivers enterprise-grade IaaS and PaaS services across compute, networking, data, security, and AI. ### Key Capabilities - **Hybrid cloud capabilities** — Azure Arc extends management and governance across on-prem, multi-cloud, and edge environments. - **Identity and security integration** — Microsoft Entra ID, Defender, and integrated compliance tooling support secure enterprise operations. - **Deep Microsoft ecosystem alignment** — Seamless integration with Microsoft 365, Dynamics, and Power Platform environments. - **Advanced data and AI services** — Azure OpenAI Service, Fabric analytics platform, and integrated data services support AI-driven transformation. - **Enterprise compliance focus** — Strong alignment with global regulatory frameworks and industry certifications. We help clients architect Azure environments that support hybrid workloads, legacy modernisation, AI adoption, and secure data governance. ## Our Approach Across AWS, Google Cloud, and Azure, our role is consistent: - Architect cloud environments for resilience and scalability - Embed governance and cost management frameworks - Align cloud design to regulated industry requirements - Integrate AI and data platforms securely - Implement observability and operational controls from day one Cloud is not a destination. It is a continuously evolving operating model. ## Extended Well-Architected Framework Review Strong cloud foundations require continuous architectural discipline. Our Extended Well-Architected Framework Impact Engagement provides a structured review of your cloud environment against the core pillars of the AWS Well-Architected Framework: - Operational Excellence - Security - Reliability - Performance Efficiency - Cost Optimisation - Sustainability We assess workload design, governance controls, resilience patterns, and cost management practices. You receive a prioritised remediation roadmap aligned to business and regulatory requirements. [Learn more about the Extended Well-Architected Review](https://solutions.8west.ie/hubfs/SEO_optimized_media/Impact_Engagements_PDFs/8%20West%20Consulting%20-%20Extended%20Well-Architected%20Review.pdf) ## Other Partnership Sectors - [Health InsurTech](https://8west.ie/partners/health-insurtech) - [DevOps & Security](https://8west.ie/partners/devops) - [Ecommerce](https://8west.ie/partners/ecommerce) - [Content Management](https://8west.ie/partners/content-management) - [AI](https://8west.ie/partners/ai) - [Data](https://8west.ie/partners/data) - [Back to main partners page](https://8west.ie/partners) ## Let’s Realise Your Vision Together Start your journey today with a no-obligation consultation to explore how **8 West** can drive your digital transformation. ### 8 West Consulting Headquarters - [ +353 21 492 5100](tel:+353214925100) - [info@8west.ie](mailto:info@8west.ie) - [Building 1, University Technology Centre, Curraheen Road, Cork, T12 AY18, Ireland](https://www.google.com/maps/place/8+West+Consulting/@51.8742556,-8.5436426,17z/data=!4m6!3m5!1s0x48448e1bcf549e5b:0x5cb764b948c334f!8m2!3d51.8742556!4d-8.5410677!16s%2Fg%2F1tjrpcvx) ## Data # Cloud Data, Unified Effective enterprise data strategies start with strong architectural foundations. In regulated industries such as healthcare and insurance, data platforms must do more than scale. They must enforce governance, protect sensitive information, and deliver audit-ready insight. We partner with leading cloud data platforms to unify, govern, and activate enterprise data at scale. The result is faster insight, operational clarity, and analytics that drive measurable business outcomes. ## Snowflake [Visit Snowflake](https://www.snowflake.com/) **Snowflake** is a cloud-native data platform built to store, process, and analyse data at enterprise scale. ### Key Capabilities Its architecture separates storage and compute, allowing organisations to scale performance independently from capacity. This provides flexibility, cost control, and predictable performance under high concurrency. 8 West partners with Snowflake to design secure, governed data foundations that support analytics, AI, reporting, and operational decision-making across regulated environments. - **Separation of storage and compute** — Scale performance and capacity independently to optimise cost and workload efficiency. - **Unified platform for multiple workloads** — Support analytics, data engineering, data science, and secure data sharing within a single ecosystem. - **Cloud-agnostic architecture** — Operate natively across AWS, Azure, and Google Cloud without vendor lock-in. - **Built-in governance and security** — Role-based access controls, encryption, and policy enforcement embedded at the platform level. - **High performance at scale** — Designed to handle large datasets and high concurrency without degradation. - **Secure data sharing** — Share live, governed datasets across business units or partners without duplication. - **Secure data sharing** — Share live data without copying or moving it. ### Snowflake in Regulated Industries In healthcare and insurance ecosystems, data platforms must support: - PHI and PII protection - Claims and eligibility data integration - Regulatory reporting - Audit trails and lineage tracking - Controlled access by role and function We architect Snowflake environments that align with these realities. This includes: - Designing governed data models for payer operations - Implementing secure ingestion pipelines from core systems and UCP environments - Enforcing role-based access aligned to compliance requirements - Establishing lineage and traceability frameworks - Embedding observability into data workflows ## Other Partnership Sectors - [Health InsurTech](https://8west.ie/partners/health-insurtech) - [DevOps & Security](https://8west.ie/partners/devops) - [Ecommerce](https://8west.ie/partners/ecommerce) - [Content Management](https://8west.ie/partners/content-management) - [AI](https://8west.ie/partners/ai) - [Cloud](https://8west.ie/partners/cloud) - [Back to main partners page](https://8west.ie/partners) ## Let’s Realise Your Vision Together Start your journey today with a no-obligation consultation to explore how **8 West** can drive your digital transformation. ### 8 West Consulting Headquarters - [ +353 21 492 5100](tel:+353214925100) - [info@8west.ie](mailto:info@8west.ie) - [Building 1, University Technology Centre, Curraheen Road, Cork, T12 AY18, Ireland](https://www.google.com/maps/place/8+West+Consulting/@51.8742556,-8.5436426,17z/data=!4m6!3m5!1s0x48448e1bcf549e5b:0x5cb764b948c334f!8m2!3d51.8742556!4d-8.5410677!16s%2Fg%2F1tjrpcvx) # AI ## RESPONSIBLE AI. DELIVERED Effective AI in regulated industries requires more than experimentation. It requires governance, observability, and operational discipline. At 8 West, we work with insurers, healthcare organisations, and regulated enterprises that must balance innovation with compliance, security, and auditability. Our AI Better initiative is built on this foundation. Transparent, trustworthy AI aligned to clear business outcomes. We partner with enterprise-grade AI platforms to help organisations design, deploy, and scale AI systems that are secure, observable, and production-ready. ## Liminal [Visit Liminal](https://www.liminal.ai/) **Liminal** is a security, governance, and enablement platform that acts as a central hub for enterprises to securely leverage generative AI. Where most GenAI adoption stalls due to security concerns, vendor lock-in, and uncontrolled cost, Liminal addresses these barriers directly. Liminal helps your organization by: - Protecting sensitive company, customer, and employee data - Controlling who can access which models and what data can be used - Ensuring employees retain workflow productivity tools they depend on - Maintaining observability and insight into all AI usage - Avoiding lock-in to a single model or vendor - Managing the costs of scaling 8 West works with Liminal to offer affordable and regulated AI solutions across many regulated industries. ## Lovable [Visit Lovable](https://lovable.dev/home) **Lovable** is an AI-powered development platform that turns ideas into applications using natural language. By combining generative AI with visual editing and code generation, Lovable helps teams build, iterate, and launch software faster, without extensive manual coding. 8 West Consulting works with Lovable to accelerate application development and deliver tailored digital solutions for businesses. ## Other Partnership Sectors - [Health InsurTech](https://8west.ie/partners/health-insurtech) - [DevOps & Security](https://8west.ie/partners/devops) - [Ecommerce](https://8west.ie/partners/ecommerce) - [Content Management](https://8west.ie/partners/content-management) - [Data](https://8west.ie/partners/data) - [Cloud](https://8west.ie/partners/cloud) - [Back to main partners page](https://8west.ie/partners) ## Let’s Realise Your Vision Together Start your journey today with a no-obligation consultation to explore how **8 West** can drive your digital transformation. ### 8 West Consulting Headquarters - [+353 21 492 5100](tel:+353214925100) - [info@8west.ie](mailto:info@8west.ie) - [Building 1, University Technology Centre, Curraheen Road, Cork, T12 AY18, Ireland](https://www.google.com/maps/place/8+West+Consulting/@51.8742556,-8.5436426,17z/data=!4m6!3m5!1s0x48448e1bcf549e5b:0x5cb764b948c334f!8m2!3d51.8742556!4d-8.5410677!16s%2Fg%2F1tjrpcvx) ## DevOps & Security # Unified Observability, Security & Efficiency Managing a modern cloud ecosystem requires total visibility, not just scattered metrics. We partner with industry leaders to deliver a holistic view of your entire stack, bridging the gap between performance, security, and cost. By combining deep-stack observability with automated security and AI-driven resource management, we empower your teams to resolve incidents faster, eliminate vulnerabilities, and automatically scale infrastructure without wasting budget. ## Datadog [View Datadog Partner Directory listing](https://partners.datadoghq.com/s/PartnerDirectoryDetail?pid=001VY00000BaI07YAF) **Datadog** provides unified observability across infrastructure, applications, logs, and security events. For payers and regulated healthcare organisations, observability is central to operational resilience. Audit trails, performance transparency, and incident response readiness are not optional capabilities. ### Key Capabilities As a Datadog partner, 8 West designs and implements: - Unified monitoring across distributed systems and cloud-native workloads - Real-time alerting aligned to business-critical service thresholds - Cloud-native security monitoring integrated with compliance controls - End-to-end tracing for claims, portal, and core system workflows - Scalable observability frameworks that support growth without fragmentation We ensure observability is embedded from day one, enabling faster incident resolution, improved SLA adherence, and defensible operational oversight. ## OX Security [View OX Security Partners Directory](https://www.ox.security/channel-partners/) Modern insurance platforms rely on increasingly complex software supply chains. Each dependency, integration, and CI/CD pipeline introduces potential exposure. **OX Security** provides full lifecycle security visibility across the software development process. ### Key Capabilities Through our partnership, we help organisations: - Identify vulnerabilities and misconfigurations in real time - Strengthen protection against supply chain attacks - Maintain visibility into third-party components and dependencies - Embed security controls directly within CI/CD pipelines - Align development practices with regulatory and compliance expectations In regulated industries, security cannot be retrofitted. It must be engineered into the development lifecycle. We integrate OX Security as part of a broader DevSecOps framework that balances innovation with control. ## Zesty [Visit Zesty](https://zesty.co/) **Zesty** is an automated cloud cost optimisation platform designed to eliminate waste without compromising performance. Within regulated insurance environments, uncontrolled cloud sprawl is more than a budgeting issue. It introduces governance complexity and operational risk. ### Key Capabilities Through our partnership with Zesty, we help clients: - Prevent over-provisioning through intelligent right-sizing - Maintain performance through real-time automated scaling - Dynamically manage AWS Reserved Instances to optimise long-term spend - Reduce manual intervention in cloud cost governance - Maintain financial discipline across growing cloud estates We integrate Zesty into broader cloud governance frameworks, ensuring cost efficiency aligns with compliance, security, and architectural integrity. ## Other Partnership Sectors - [Health InsurTech](https://8west.ie/partners/health-insurtech) - [Ecommerce](https://8west.ie/partners/ecommerce) - [Content Management](https://8west.ie/partners/content-management) - [AI](https://8west.ie/partners/ai) - [Data](https://8west.ie/partners/data) - [Cloud](https://8west.ie/partners/cloud) - [Back to main partners page](https://8west.ie/partners) ## Let’s Realise Your Vision Together Start your journey today with a no-obligation consultation to explore how **8 West** can drive your digital transformation. ### 8 West Consulting Headquarters - [ +353 21 492 5100](tel:+353214925100) - [info@8west.ie](mailto:info@8west.ie) - [Building 1, University Technology Centre, Curraheen Road, Cork, T12 AY18, Ireland](https://www.google.com/maps/place/8+West+Consulting/@51.8742556,-8.5436426,17z/data=!4m6!3m5!1s0x48448e1bcf549e5b:0x5cb764b948c334f!8m2!3d51.8742556!4d-8.5410677!16s%2Fg%2F1tjrpcvx) # About Us ## Expert Teams, Real Impact ### Driving Digital Transformation 8 West is a business consulting and software development company based in Cork, Ireland, operating since 1998. Specialising in health insurtech and ecommerce, we work with enterprise organisations operating in complex, regulated digital environments who are struggling to scale secure, accessible platforms at the moment when growth, compliance, and customer expectations collide. Our role is to design and build resilient digital platforms, underpinned by ISO 27001-certified security practices and responsible AI, so they can grow with confidence without technical debt, compliance risk, or loss of trust. Today, our team brings together over 250 highly qualified professionals with a shared passion for technology and business. - [Leadership Team](https://8west.ie/about-us/leadership-team) - [Careers](https://8west.ie/about-us/careers) - [Contact Us](https://8west.ie/about-us/contact-us) ## A Message from Our CEO > At 8 West, our ethos extends beyond software development; we dedicate ourselves to crafting bespoke solutions that resonate with the ambitions of our partners. Every project, irrespective of its scale, is a testament to collaboration and shared purpose. — **Eamonn Franklin**, CEO ## 25+ Years of Innovation and Excellence ### Founded and Grown in the Heart of Cork, Ireland Steered with vision by our dedicated leadership team, we've flourished from a modest beginning to a thriving organisation with over 250 passionate professionals. Our expansion includes satellite offices in Cagliari, Italy, Cluj, Romania, and Seattle, WA, USA where the company culture is a good match. ## FAQs ### Q1: Where is 8 West Consulting based? 8 West is headquartered in Cork, Ireland, with offices in Seattle, Cluj and Cagliari and a globally distributed team. ### Q2: How large is 8 West Consulting? More than 250 professionals work across 8 West: large enough to staff complex programmes, structured so senior practitioners lead and staff every engagement. Big enough to deliver, close enough to be accountable. ### Q3: Which industries does 8 West specialise in? Dental and health insurance technology, and ecommerce for global consumer brands, with broader experience delivering enterprise software in complex, regulated environments including financial services. ### Q4: How long has 8 West Consulting operated? More than 20 years, with client relationships that span a decade or longer and a record of delivering complex technology and transformation programmes. ### Q5: What makes 8 West different from other software consultancies? The senior people who scope your engagement are the same people who deliver it. Combined with deep dental and health insurance expertise, ISO 27001 certified operations and fixed-price Impact Engagements, that means low-risk decisions and accountable delivery. ### Q6: Do you support one-off projects and long-term partnerships? Yes. Clients use 8 West for focused assessments, individual projects and multi-year delivery partnerships, with the engagement model matched to their needs. A fixed-price Impact Engagement is the lowest-risk way to start. ## Corporate Responsibility ### ESG Commitment & Reporting 8 West is committed to responsible Environmental, Social, and Governance (ESG) practices, aligned with our ISO/IEC 27001-certified Information Security Management System. ### ESG Commitment #### Our Commitment to the Environment ##### Policy Statement 8 West recognises the impact of its operations on the environment and is committed to reducing its ecological footprint by: - Promoting responsible use of energy and resources across facilities and IT systems. - Minimising waste through digital-first processes and sustainable procurement practices. - Managing data centre operations and cloud services with an emphasis on energy efficiency and carbon footprint reduction. - Ensuring the secure disposal and recycling of IT assets in accordance with environmental and information security best practices (aligned with ISO 27001 Annex A.7.14 Secure disposal). ##### How We Deliver **Measurement & Reporting** - Baseline energy and carbon footprint assessment to benchmark greenhouse gas (GHG) emissions and inform reduction targets. - Annual sustainability reporting detailing performance, progress, and future objectives. **Sustainable Operations** - Optimisation of cloud and IT infrastructure for energy efficiency (Reference: 8 West – Well Architected Sustainability.pdf). - Promotion of remote-first and hybrid working. - Ongoing review of office waste and recycling practices. - Use of 100% recycled or FSC-certified paper and wood-based materials. **Sustainable Procurement** - Development of a sustainable procurement policy incorporating environmental impact reduction, ethical sourcing, and circular economy principles. **Employee Engagement** - Sustainability training for staff and a formal employee suggestion scheme to support environmental initiatives. #### Our Commitment to Social Responsibility 8 West is committed to protecting individual rights and contributing positively to society by: - Safeguarding the confidentiality, integrity, and availability of personal and sensitive information in accordance with data protection laws and ISO 27001 standards. - Fostering diversity, equity, and inclusion in hiring practices, workplace culture, and community engagement activities. - Promoting a security-aware culture through mandatory training and awareness initiatives for staff and contractors. - Respecting human rights and labour rights throughout business operations and supply chain partnerships. #### Our Commitment to Governance & Information Security Good governance is integral to our business practices and compliance with ISO/IEC 27001. 8 West ensures: - Clear accountability for security and ESG responsibilities across the organisation. - Integration of ESG considerations into risk management, strategic planning, and operational decision-making. - Ongoing compliance with relevant laws, regulations, and industry standards relating to ESG and information security. - Continual improvement of both our Information Security Management System (ISMS) and ESG performance through internal audits, management reviews, and stakeholder engagement. ### Reporting #### Sustainability Report The annual Sustainability Report provides detailed information on environmental performance and progress against commitments. [Download Sustainability Report – 2025](https://145696986.fs1.hubspotusercontent-eu1.net/hubfs/145696986/SEO_optimized_media/8W%20CSR%20Report.pdf) #### Gender Pay Gap As part of our commitment to transparency and inclusion, we publish our annual Gender Pay Gap Report in accordance with the Gender Pay Gap Information Act 2021. The gender pay gap reflects the difference in average hourly pay between men and women across our workforce. It is influenced by the structure of our organisation and the distribution of roles. 8 West Consulting’s Gender Pay Gap 2025 Report is based on a reference period between 1st July 2024 – 30th June 2025. The report outlines our results and the steps we are taking to improve representation, support career progression, and strengthen our inclusive culture. [Download the full Gender Pay Gap Report](https://8west.ie/hubfs/145696986/SEO_optimized_media/Impact_Engagements_PDFs/8%20West%20Consulting%20-%20Gender%20Pay%20Gap.pdf) ## Community & Charitable Giving At 8 West Consulting, we believe that supporting the communities we work and live in is as important as the work we do for our clients. Each year, we partner with a number of local and national organisations across sport, arts, community, and social causes, providing financial support to help them continue the work they do. Our approach to charitable giving is guided by a simple principle: support organisations doing meaningful work in the communities where our people live, work, and are connected. We choose a small number of organisations each year and commit to backing them properly. ### Our 2026 Charitable Partners We are proud to support the following organisations in 2026: #### [Special Olympics Ireland](https://www.specialolympics.ie) Providing year-round sports training and competition for children and adults with intellectual disabilities across Ireland, empowering over 8,000 athletes in 15 sports through 290 clubs nationwide. #### [Ballincollig Basketball Club](https://www.ballincolligbasketball.ie) One of Cork's largest basketball clubs, catering for players of all ages from under-9 to senior level, with teams competing locally and at national Super League level. #### [McCarthy Hegarty School of Irish Dancing](https://www.instagram.com/mccarthyhegartyschoolofid/?hl=en) McCarthy Hegarty School of Irish dancing is based in both Glanmire and Mayfield in Cork city, Ireland. The school has been in operation for over 30 years, catering for competitive and non competitive students. They took part in Irish World dance championships in Chicago in April with 20 students partaking in solo, ceili teams and figure dancing. #### [White Horse Choir](https://www.facebook.com/whitehorsegospelchoir) The White Horse Gospel Choir are believers in uplifting music and the power of communal singing, proudly sharing their approach to the beloved Gospel genre with audiences far and wide since Sept. 2019. #### [FirstLight](https://www.firstlight.ie) A national charity providing free, professional crisis support and counselling to families who have experienced the sudden, unexpected death of a child. Services include a 24-hour helpline, home visits, psychotherapy and peer support groups. #### [Waterford Festival of Food](https://www.waterfordfestivaloffood.com) Ireland's longest-running food festival, held each April in Dungarvan, Ireland, celebrating the food, producers and culinary culture of West Waterford through markets, dining events, tastings and family activities. #### [Dublin Front Runners](https://www.dublinfrontrunners.ie) Ireland's largest LGBTQ+ sports club, welcoming runners of all abilities for weekly sessions in Phoenix Park Dublin and organising an annual Pride Run in aid of LGBTQ+ charities. #### [Marymount Hospice](https://www.marymount.ie) Ireland's oldest hospice, founded in 1870, providing specialist palliative care for those with life-limiting illness and care for older people across Cork city and county in Ireland. #### [Kaizen Karate Club](https://www.facebook.com/p/Kaizen-Karate-Club-61578910779696/) Kaizen Karate Club is based in the Ballyphehane neighbourhood of Cork City. Affiliated with the International Japan Karate Association (IJKA), the club is dedicated to preserving and teaching traditional Karate. Under the expert guidance of Paul Lynch (4th Dan), Kaizen Karate Club fosters a disciplined, community-focused environment. Here, students from ages 5 to 105 develop core values of respect, mental focus, and physical excellence. ## Let’s Realise Your Vision Together Start your journey today with a no-obligation consultation to explore how **8 West** can drive your digital transformation. ### 8 West Consulting Headquarters - [ +353 21 492 5100](tel:+353214925100) - [info@8west.ie](mailto:info@8west.ie) - [Building 1, University Technology Centre, Curraheen Road, Cork, T12 AY18, Ireland](https://www.google.com/maps/place/8+West+Consulting/@51.8742556,-8.5436426,17z/data=!4m6!3m5!1s0x48448e1bcf549e5b:0x5cb764b948c334f!8m2!3d51.8742556!4d-8.5410677!16s%2Fg%2F1tjrpcvx) # Leadership Team ## Driven by Passion and Vision We are proud to be led by an extraordinary team of industry experts who combine years of experience with a passion for innovation. Together, they drive our mission to deliver exceptional results for our clients. Managing over 250 highly skilled professionals, our leadership team ensures every project is guided by strategic insight, technical expertise, and a commitment to excellence. ## Eamonn Franklin **Chief Executive Officer** Co-founder and CEO with over 35 years of engineering and business domain experience. Recognised within the dental insurance sector, with a track record of enabling long-term client partnerships and business growth. ## Mick Logue **Chief Operations Officer** Oversees operational stability and organisational alignment to support sustainable growth. Focuses on governance, financial discipline, operating models, and performance management. Background in HR and people leadership, with responsibility for scaling operations without compromising delivery quality. ## Thomas Gaffney **Chief Information Officer** Sets the technology direction at 8 West, aligning platforms, systems, and security with business growth and scale. Brings experience in IT services management since 1995, with a background in enterprise architecture across insurance and retail. Leads information security, privacy, and risk management, and advises clients in regulated environments on technology, data, and security strategy. ## Greg Tynan **VP of Engineering** Leads engineering across 8 West and TriForza, covering product development and custom solutions. Focuses on engineering standards, delivery consistency, architecture, reliability, and performance in complex health and dental insurance environments. Aligns engineering execution with long-term product and business strategy. ## Mark Rainford **VP of Commercial & Innovation** Leads commercial strategy, new business development, and innovation initiatives. Over 20 years’ experience delivering digital solutions across retail, ecommerce, and InsurTech. Scaled 8 West’s ecommerce division and leads AI-driven productivity and workflow initiatives. Background in software engineering, programme leadership, and enterprise platform delivery. ## Colum Sisk **VP of Health InsurTech** Leads client success and growth for health and dental insurance organisations. Over 16 years’ leadership experience delivering enterprise-scale systems for major US insurers. Experienced in large transformation and integration programmes, Salesforce-based platforms, and translating business strategy into execution. ## Mike Moynihan **Program Director** Technology leader with over 30 years’ experience delivering complex software across health, insurance, retail, and public safety sectors. Specialises in programme management, transformation, SDLC, agile delivery, and aligning technical strategy with business goals. ## Brendan Foley **Director of Creative & UX** Leads creative direction and experience design across client engagements, bringing two decades of experience spanning integrated communications and digital. A proven track record delivering high-impact work across global consumer, financial, and healthcare sectors, with expertise in translating complex briefs into accessible, user-centred solutions. ## Brendan Lawlor **Director of Engineering** Developing software since 1990, with experience across telecoms and business systems. Specialises in modernising software development practices, DevOps, cloud infrastructure, containerisation, orchestration, and Infrastructure as Code. Background includes software architecture, functional programming, technical mentoring, and a PhD in Bioinformatics. ## Fergus Kenneally **Program Director** Over 30 years’ software engineering and programme management experience. Leads complex enterprise delivery programmes, bringing domain expertise, stakeholder management, and development rigour to large teams. ## Edel O'Callaghan **Program Director** Over 20 years’ IT experience leading full lifecycle software projects, with particular focus on Salesforce implementations, migrations, and integrations. Manages complex, matrixed programmes across geographies, applying Agile and Waterfall methodologies and maintaining strong stakeholder alignment. ## Stephen Lawlor **Program Director** Extensive experience in application design, development, deployment, and management across multiple technologies and databases. Delivers end-to-end business application projects and operates at director level, including involvement in funding rounds and client acquisition. Technical background spans enterprise Java and a wide range of legacy and modern platforms. ## Let’s Realise Your Vision Together Start your journey today with a no-obligation consultation to explore how **8 West** can drive your digital transformation. ### 8 West Consulting Headquarters - [ +353 21 492 5100](tel:+353214925100) - [info@8west.ie](mailto:info@8west.ie) - [Building 1, University Technology Centre, Curraheen Road, Cork, T12 AY18, Ireland](https://www.google.com/maps/place/8+West+Consulting/@51.8742556,-8.5436426,17z/data=!4m6!3m5!1s0x48448e1bcf549e5b:0x5cb764b948c334f!8m2!3d51.8742556!4d-8.5410677!16s%2Fg%2F1tjrpcvx) # Careers ## Be Part of Something Bigger Visit the 8 West Consulting page of recruitee.com at: https://8westconsulting.recruitee.com/ ## FAQs ### Q1: Which roles does 8 West hire for? Roles span software engineering, cloud, AI, UX, product and consulting, based on client demand and growth priorities. ### Q2: Does 8 West offer remote and flexible working? Yes. We support flexible and remote arrangements, structured around collaboration and delivery needs. ### Q3: What is the 8 West hiring process? Usually three stages: an initial conversation, a role-relevant skills assessment and a final interview with senior team members. ### Q4: What projects do 8 West employees work on? Teams deliver complex enterprise projects in health insurance, ecommerce, financial services and other regulated environments, matched to their skills and interests, from claims platforms to global ecommerce. ### Q5: Does 8 West support professional development? Yes. We invest in training, certifications and exposure to different technologies and industries. ### Q6: What is the culture at 8 West? Senior-led and delivery-focused. We value quality, honesty, collaboration and personal ownership, and you work with experienced practitioners from day one. ## Let’s Realise Your Vision Together Start your journey today with a no-obligation consultation to explore how **8 West** can drive your digital transformation. ### 8 West Consulting Headquarters - [ +353 21 492 5100](tel:+353214925100) - [info@8west.ie](mailto:info@8west.ie) - [Building 1, University Technology Centre, Curraheen Road, Cork, T12 AY18, Ireland](https://www.google.com/maps/place/8+West+Consulting/@51.8742556,-8.5436426,17z/data=!4m6!3m5!1s0x48448e1bcf549e5b:0x5cb764b948c334f!8m2!3d51.8742556!4d-8.5410677!16s%2Fg%2F1tjrpcvx) # Drop Us a Line [info@8west.ie](mailto:info@8west.ie) ## 8 West Consulting Headquarters [Building 1, University Technology Centre, Curraheen Road, Cork, T12 AY18, Ireland](https://www.google.com/maps/place/8+West+Consulting/@51.8742556,-8.5436426,17z/data=!4m6!3m5!1s0x48448e1bcf549e5b:0x5cb764b948c334f!8m2!3d51.8742556!4d-8.5410677!16s%2Fg%2F1tjrpcvx) **Phone:** [+353 21 492 5100](tel:+353214925100) ## Our Offices ### Seattle [400 Fairview Ave. N., Suite 800, Seattle, WA 98109, USA](https://www.google.com/maps/place/400+Fairview+Ave+N,+Seattle,+WA+98109,+USA/@47.6227024,-122.3345908,18.5z/data=!4m6!3m5!1s0x5490153736c1ee31:0x8db07968a5ae51b0!8m2!3d47.6227313!4d-122.3339013!16s%2Fg%2F11bw4nn2vz) ### Cluj [Strada Henri Barbusse 44-46, Cluj-Napoca 400616, Romania](https://www.google.com/maps/place/8+West+Consulting/@46.782858,23.6068705,18z/data=!3m1!4b1!4m6!3m5!1s0x47490f5cc112f4cb:0x407788b593bd4eda!8m2!3d46.782858!4d23.6079531!16s%2Fg%2F11frwmg4w8) ### Cagliari [Via Dante Alighieri, 1c, 09127 Cagliari CA, Italy](https://www.google.com/maps/place/8+West+Consulting/@39.2137893,9.1237386,18.25z/data=!4m6!3m5!1s0x12e735007d132791:0xfc429173259059fa!8m2!3d39.2137428!4d9.1243876!16s%2Fg%2F11mcyrdy15) ## Follow 8 West - [Facebook](https://www.facebook.com/8westconsulting) - [YouTube](https://www.youtube.com/@8westconsulting) - [LinkedIn](https://www.linkedin.com/company/8-west-consulting) - [Instagram](https://www.instagram.com/8westconsulting/)