Why Leading Health and Dental Insurers Partner with 8 West
We help insurers modernise critical platforms while protecting operational stability, regulatory compliance, and member trust.
With deep domain expertise across claims, provider services, digital portals, and payments, 8 West combines strategic consulting with hands-on engineering to deliver systems that scale, perform, and endure.
Industry Expertise
Claims Management
Health and dental insurers are under constant pressure to process claims faster, reduce administrative costs, meet evolving regulatory requirements, and modernise legacy systems without disrupting day-to-day operations.
Many organisations struggle with fragmented platforms, manual workflows, and rising operational risk. This is where 8 West, with 25 years of designing and delivering enterprise-grade claims management platforms, partners with insurers to simplify complexity and deliver measurable improvement.
We are leaders in claims systems, helping clients improve accuracy, speed, and control through scalable automation and AI-forward claims review capabilities.
Digital Portals
We design and build secure, accessible portals that make it easier for members, providers, brokers, and employers to interact with your organisation.
Our portals reduce call-centre dependency, improve data accuracy, and deliver a consistent digital experience aligned with ADA and WCAG standards strengthening your digital customer engagement.
Fraud, Waste and Abuse
We build AI-forward technology solutions with deep expertise in FWA analysis to detect anomalies, flag suspicious patterns, and strengthen programme integrity.
Provider Services
We streamline provider onboarding, credentialing, and communications through modern platforms designed to enhance operational efficiency and engagement.
Billing and Payment Services
We develop secure, compliant billing and payment solutions that simplify complex payer workflows and improve the overall customer experience.
Patient Service and Agent Support
We design integrated service tools that equip teams with automation, insights, and AI-driven support to improve customer engagement and response times.
Reporting and Data Analytics
We deliver advanced analytics platforms that provide real-time insights, operational reporting, and data-driven decision support.
-
Deep domain and system knowledge to help grow your business
-
Increased speed and accuracy of claims processing
-
Peace of mind through industry-leading security
-
Save money by reducing your administrative costs
-
Delta Dental of Washington
-
Delta Dental of New Jersey
-
Delta Dental of Iowa
-
Delta Dental of Wisconsin
-
Delta Dental of Arkansas
-
Delta Dental of Rhode Island
-
Delta Dental of Massachusetts
-
Delta Dental of Minnesota
-
Delta Dental of California
-
Delta Dental of Arizona
-
Delta Dental of Michigan
-
Delta Dental of Pennsylvania
-
Delta Dental of Idaho
“8 West provided valuable external validation of our cloud posture and a clear roadmap for ongoing enhancement. Their expertise added real clarity and reinforced the strength of our cloud strategy.”
Garry Bennett, Software Program Director
Advanced Medical Services
Triforza
Our teams provide Development, Architecture, Testing, and Creative expertise across TriForza’s Benefit Management Solutions to strengthen platform capabilities and support payer operations.
ADVANCED MEDICAL SERVICES
8 West supports Advanced Medical Services with a structured cloud posture review of their MedApp Occupational Health platform, offering independent validation, strengthening their security and operational design, and delivering a focused roadmap to guide ongoing improvement and ensure continued confidence for enterprise clients.
ELEVANCE HEALTH
A long-standing client of over 20 years, 8 West has provided architectural, development, QA, and project management support to Elevance Health.
A Trusted Partner for Complex Health and Dental Platforms
Whether you are modernising legacy systems, launching new digital services, or strengthening operational resilience, 8 West brings the domain expertise, technical capability, and delivery discipline required for regulated insurance environments.
Let’s discuss how we can support your organisation’s next phase of growth.
FAQs 
Our Sectors
Let’s Realise Your
Vision Together
Start your journey today with a no-obligation consultation to explore how 8 West can drive your digital transformation.
